Clark Quinn

AUGUST 26, 2008

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0

Performance Support 129

Performance Support Support Performance Wiki 129

Clark Quinn

JUNE 25, 2008

The comments are interesting to see and discuss: Can anyone tell me where QUALITY comes into play with these collaborative enterprise 2.0 If we provide information in the form of performance support, reference material, etc., technologies? Or does anyone even care about that anymore?

eLearning 2.0 100

eLearning 2.0 Quality Instructional Instruction 100

Tony Karrer

JUNE 25, 2008

The comments are interesting to see and discuss: Can anyone tell me where QUALITY comes into play with these collaborative enterprise 2.0 If we provide information in the form of performance support, reference material, etc., technologies? Or does anyone even care about that anymore?

eLearning 2.0 100

eLearning 2.0 Quality Instructional Instruction 100

Tony Karrer

MARCH 3, 2008

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Honey Pots - Create pages that people are likely to update such as Common Support Issues, FAQ, etc.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

Jay Cross

MARCH 2, 2012

The corporate learning function is only now sticking its toe in the enterprise 2.0 Social L&D optimizes learning by making it easy for workers, novices and old hands alike, to find the information they need from FAQs and knowledge bases or from coaches, experts and peers. New scope of learning.

Social Networks 61

Social Networks Social Business Wiki 61

Jay Cross

AUGUST 31, 2012

That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. A diverse learning library, made up of videos, FAQs and links to relevant information. The primary thing to bear in mind, says MIT’s Andy McAfee (McAfee), is INATT. It’s short for “It’s Not About The Technology.” People come first.

Social Networks 76

Social Networks Collaboration Collaborative Learning Diversity Training 76