Skilful Minds

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Empathy and Collaboration in Social Business Design

Skilful Minds

First off, collaboration isn't just about people sharing information to achieve common goals. sometimes make the fundamental mistake of arguing that collaboration is really only about achieving goals, leaving the implication that incorporating social software into the workflow of organizations is sufficient. Advocates of Enterprise 2.0

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Social Business Design and Multichannel Team Collaboration

Skilful Minds

Shared experience, not just shared information, is fundamental to the social networks underlying collaboration and innovation. Comfort with one another is needed to develop a shared experience that encourages the open sharing of information.

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Institutional Innovation and Podular Design

Skilful Minds

In Social is the plural of personal JP Rangaswami contends that institutional innovation is required to achieve the potential that social software offers organizations in general, and for-profit companies in particular. JP's voice is one of several important contributions to current thinking about innovation.