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Use Employee Health As a Performance Engine

CLO Magazine

Leaders can enable this bi-directional flow by declaring and nurturing a culture of health within their organizations and establishing a paradigm where the C-suite places health and wellness first and leads by example. That might include instituting walking meetings, encouraging energy breaks and discouraging multitasking.

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Managing Remote Teams: Advice From the Experts (Part 3)

General Assembly

GA: Staying organized seems to be key! These can go beyond sharing preferences for communication channels and even include mindsets to adopt as you work together. One example of a working agreement we hold at GA is “Be present,” which means we all agree to minimize multitasking during meetings and practice active engagement.

Expert 52
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How to Conduct a Customer Service Assessment

ProProfs

A large part of a customer service agent’s responsibilities involves working on a computer and storing and retrieving information using it. So, every customer service agent in your organization needs to be computer-literate. Multitasking ability . Customer service executives may need to deal with multiple angry customers daily.

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Unlocking Potential: Managing and Motivating Across Generations

PDG

For the first time in history, there are now five generations working side-by-side : Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z. Each generation has its own set of values, attitudes, expectations, and work styles shaped by the technological, social, and cultural influences they grew up with.