PDG

MAY 15, 2023

An agile business model that can rapidly adapt to changing market conditions separates leaders from laggers. Many forward-thinking leaders shifted their business strategy during the recent pandemic to engage customers in new ways. Lastly, provide a real ROI with evidence to back it up.

Strategy 52

Strategy RFP ROI Sales 52

Learning Visions

FEBRUARY 6, 2009

Friday, February 06, 2009 Building Measurement into Our Training-Development Process Another lunchtime webinosh with Dr. Will Thalheimer. Roy takes business line; Will takes the professional learning side. Roy : "If Im a business leader, I really need to know if training is working in order to invest $$."

Authoring Tools 100

Authoring Tools Metrics Wiki Develop 100

CLO Magazine

JANUARY 4, 2013

By focusing on customer service, quality, and exclusive and healthy products, the company built a loyal following. The executive team at Petco decided that focusing on winning back customers and building brand loyalty were keys to their long-term success. But changing business strategy doesn’t happen overnight.

Leadership 84

Leadership Strategy Association Module 84

CLO Magazine

JUNE 18, 2013

In June 2009, the same four companies reaffirmed New York Life’s financial strength. Second, make sure learning results are measurable and on target with the overall business plan and providing real impact. Best, Moody’s and Fitch Ratings. The goal is to tap potential earlier in employees’ careers.

Leadership 52

Leadership Metrics CLO Program 52

Attensi

MARCH 4, 2024

The same can be said for the now-famous Hudson River landing in 2009. They may not be evacuating an entire aircraft in 90 seconds, but when it comes to learning processes, company culture, sales, and even customer service, simulation training may be the secret recipe your organization has been looking for.

Simulations 52

Simulations Case Study Metrics Social Networks 52

Jay Cross

DECEMBER 1, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group An email of complaint sent to Air India by Jay Cross on April 23, 2007 Air India, Last month I purchased a Business Class ticket from Oakland to London with return to San Francisco. “Is this business class?&#

Classes 36

Classes Issue Services Customer Service 36

Jay Cross

NOVEMBER 28, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group An email of complaint sent to Air India by Jay Cross on April 23, 2007 Air India, Last month I purchased a Business Class ticket from Oakland to London with return to San Francisco. “Is this business class?&#

Classes 36

Classes Services Customer Service Write Blog 36