The Performance Improvement Blog

MAY 17, 2013

As I wrote in a post in March 2010: Unlike previous recession recoveries, this one will not re-employ large numbers of laid off workers. Bureau of Labor Statistics figures released May 3. And if they are customer-facing, then they are shaping customer attitudes toward the company. Their number rose to 2.66

Management 185

Management Predictions Organizational Learning Attitudes 185

Marcia Conner

NOVEMBER 7, 2012

Seeking the source of a specific statistic that I included in a talk ? Also from IBM’s Institute for Business Value : 95% of standout organizations will focus more on “getting closer to the customer” over the next 5 years ( IBM Global CEO Study 2010 ). Constant Contact’s Fall 2011 Attitudes and Outlooks Survey.

Social Networks 84

Social Networks Social Business IBM 84

Mindflash

MAY 9, 2016

Focusing on the building of relationship rather than just the job-specific attitudes, knowledge, skills, and behaviors, puts the goal of building positive working relationships at the center of the new hire’s successful career trajectory as well as the well-being of the organization. So, how do we build relationships during onboarding?

Metrics 40

Metrics Trust Performance Support Attitudes 40

Jay Cross

JULY 17, 2012

Person-to-person instruction is no longer cost-effective. None of this activity shows up in ASTD’s and other trade organizations’ statistics. Training departments are mired in Industrial Age, top-down attitudes, and that’s not playing well with Network Era, customer-focused workers. Industrial Age 1800 – 2010.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71

Tony Karrer

NOVEMBER 13, 2012

Past years eLearning Conferences 2012 , eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. link] January 3-6, 2013 International Congress for School Effectiveness and Improvement Conference (ICSEI 2012), 26 th , Santiago, Chile. You can contact him at: crwr77 [@] gmail.com.

eLearning Conferences 238

eLearning Conferences Conference Blended Learning Diversity Training 238