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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Use this as a valuable resource to successfully initiate a learning analytics approach within your company. You’ll discover: The basic concepts of learning analytics. How to use learning analytics for evaluation. What metrics and sources to use in implementing learning analytics. Level 2: Learning.

Analytics 130
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8 Key Considerations for Designing Effective Application Training Courses in IT Companies

Hurix Digital

This is where effective application training programs play a pivotal role. In this blog post, we’ll delve into some of the key considerations while designing training programs, focusing on IT workforce training and the nuances of crafting an impactful application training course.

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Cultivate a Culture of Customer Service

CLO Magazine

Thomas Quinn, program manager for FMC Technologies’ College of Leadership at FMC University, and Brian Janak, the company’s director of operations — subsea, began looking for a way to improve its customer satisfaction scores in early 2011. Did They Like It?

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Learning 2014: Mobile and Social Opportunities

CLO Magazine

Every other month, market intelligence firm IDC surveys Chief Learning Officer magazine’s Business Intelligence Board on a variety of topics to gauge the issues, opportunities and attitudes that are important to senior learning executives. There is more consensus about measurement.

Mobile 78
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Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium

CLO Magazine

He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. Through these strategies and the company’s leadership development programs, AlliedBarton’s “Dare to be Great” culture links directly to customer service.