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10 Customer Service Coaching Tools

Ed App

EdApp is a top-notch customer service coaching tool that boasts an expansive course library, complete with various customer care training courses. From effective communication to call center customer service , their library has everything you might need to coach your customer-facing teams. Course library. Analytics dashboard.

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10 LMS Providers

Ed App

Since you have access to a library of 80+ ready-made interactive templates , you have more time to focus on the content of the relevant courses themselves. You can also explore EdApp’s course library and instantly share timely learning materials for your learners. . Course library. Data and analytics, . Microlearning .

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10 Training Record Management Tools

Ed App

Take advantage of EdApp’s massive course library full of high-quality training courses that you can quickly adapt and deliver to your staff through the platform. EdApp’s analytics dashboard will automatically collect all data created by your quizzes, surveys, polls, and courses. Course library. Cost: Free.

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An Introduction to the Enterprise Quiz Builder From ProProfs

ProProfs

You can easily import questions in your quiz using the question library that offers 100,000+ ready-to-use questions across thousands of topics. Use advanced reports and analytics to gain useful insights. The Professional Assessment Library makes it easy to assess employees with different specializations.

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10 Integrated LMS Solutions

Ed App

You don’t even have to start from scratch with its free editable course library, where you can access hundreds of courses that you can edit and customize, or simply deploy to your employees. The tool also features a report and analytics dashboard where you can track all your learners’ responses and performance data. Price: Free.

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Top 10 Higher Education Texting Platforms: 2023 Software Guide

Think Orion

Key features include: AI chatbots Live chat Video Library AI workflows 24/7 accessible Counseling center Multilingual texting Pros : Ocelot offers straightforward documentation and configuration for higher educational institutions. Following the education marketing tips , Ocelot focuses on retention, better communication, and consistency.

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10 Knowledge Management Software

Ed App

The elearning platform ’s course library allows you to pull content from a centralized repository, making it easier to edit and customize training and compliance courses according to your organization’s needs. Highlights: Authoring tool, course library, forums, discussions, analytics dashboard. Cost: Free.