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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

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Gong vs. Chorus – How Conversational Intelligence Tools Benefit Bigtincan’s Customers

BigTinCan

Conversational intelligence can play an important role in your Enablement efforts, empowering customer-facing teams to constantly be on-message and on-task, increasing buyer satisfaction, leading to higher win rates, deal sizes, and more revenue for your business. Why is conversational intelligence important for customer-facing teams.

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Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. It ensures that agents are well-prepared to deliver the service your customers expect. This feature is invaluable for conducting virtual training sessions, especially for in-depth customer service topics.

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6 Best Sales Onboarding Software Solutions for 2021 [In-Depth Comparison]

BigTinCan

Accurate scoring that grades reps on a variety of skills and offers valuable feedback. In this article, we’ll go over six sales onboarding tools, starting with our own, Bigtincan Learning (formerly Brainshark), which we’ll carefully explain in the context of those 4 factors above. Bigtincan Learning directly addresses this concern.

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10 Training Software

Ed App

With the help of its free, editable course library, you can customize courses and lessons specific to your organization’s needs. Training Software #2 – Brainshark. Brainshark is a training software that can easily diagnose performance issues so you can address knowledge gaps early on. Cost: Paid plans. Cost: US $109/month.

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10 Training Technology Tools

Ed App

With proper training, your employee’s performance will improve, and productivity and efficiency will increase. You can also transform existing PowerPoint courses into customized micro-lessons in just a few clicks. This training tool is great for knowing your audience before the date of training through custom registrations.

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Best Mobile LMS for Sellers: An Overview of the Top 4 Platforms Available Today

BigTinCan

Book a demo of Bigtincan to get a customized walkthrough and your questions answered. One of our retail clients, for example, had several dozen mall locations with limited internet bandwidth that was eaten up by customers during the day. They could both search “product information,” and receive different results.