The Learning Dispatch
SEPTEMBER 2, 2020
Based on our experience in developing accessible elearning, here are eight lessons learned to help get you started. For example, if you have a 30-minute training course that 100 customer service agents traditionally had to take in a classroom session, you can now leverage an elearning platform to stagger delivering training.
WhatFix
MAY 11, 2023
In-person group training sessions for soft skills training like customer service, team-building, and client management. FREE TOOLKIT Download our free employee onboarding template toolkit ! Lessons on how to prospect. Providing guidance on making good impressions on prospects and customers.
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Avilar
JULY 21, 2023
If you’re a small or family-owned business, what are the lessons from her story? I liked the work and the customer service. In this “Inside Voices” edition, we share Amy’s reflections on her three-decade tenure with one company and the factors that led to her decision to leave. Amy : I liked that it was a family business.
Avilar
SEPTEMBER 10, 2020
Review and refresh your plan, as needed, to ensure that your plan considers your people, your company’s space and physical assets, communications and business systems, and customer service. This handy toolkit is a hurricane preparedness plan for businesses from the Federal Emergency Management Agency (FEMA).
Ed App
FEBRUARY 2, 2022
It’s also made with mobile in mind so your learners can access and complete their lessons anywhere at their convenience. This learning management platform also provides a premium library with pre-made courses on topics such as compliance and customer service that you can easily deploy to your teams.
Elucidat
DECEMBER 10, 2019
Bob Phibbs, also known as the Retail Doctor, is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, and author of three books. “SalesRX is built on 90 lessons, which is a lot. Prepare your people for 2020 – Download your free retail learning strategy toolkit!
Ed App
JUNE 24, 2021
They cover broad topics essential to selling, like customer service, negotiation skills, closing sales, sales presentations, and more. . There are two ways to learn with Customer Centric Selling. Cost : Paid Plans. Key Features: Content authoring tools, VR training, pre-built sales courses.
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