article thumbnail

Can microlearning save eLearning?

Ed App

A recent McKinsey study calls into question the ROI of traditional eLearning professional development, with only a quarter of respondents perceiving measurable improvements. [2]. 5] Karla Gutierrez (2018). Pan (2018). Without throwing the baby out with the bathwater, microlearning could be the answer. Agarwal and Steven C.

article thumbnail

The Customer Education Experts Directory

learnWorlds

As an intelligent coach with knowledge of Relationship building, personal development, Customer Journey, Engagement, Retention management, NPS, CSAT, NRR, ROI & success planning. 2018 Gainsight Top Seven Influential Women in Customer Success. 2018, 2017, 2016 Mindtouch Top CS influencers & strategists. User Adoption.

Expert 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Microlearning Guide

Ed App

If you are going to invest in any training, you want to be sure of a high return on investment (ROI). One only needs to look at completion rates for massive open online courses (MOOCs), which average out at a mere 15 per cent, to see that there is a serious ROI issue with traditional training. Karla Gutierrez (2018). References.

article thumbnail

Beginner’s Guide to Microlearning

Ed App

If you are going to invest in any training, you want to be sure of a high return on investment (ROI). One only needs to look at completion rates for massive open online courses (MOOCs), which average out at a mere 15 percent, to see that there is a serious ROI issue with traditional training. Karla Gutierrez (2018). References.