Jay Cross

MARCH 6, 2012

Experience has taught us that making over a training department into a business learning function requires these activities: Sell the vision of learning as a value-creating component of social business. articulate the vision and value of Working Smarter to executive management. If you don’t get this, it will get you.

Corporate Learning 75

Corporate Learning Social Networks Case Study Taxonomy 75

Jay Cross

APRIL 10, 2010

Several large LMS companies added “informal learning&# to their sales shticks this week. One says “All documents accessed can be tracked as informal learning events.&# (Documents are events?) Unfortunately, she points to Articulate’s witty April Fool’s Day spoof. (It’s Related: Informal Snake Oil.

Confluence 65

Confluence Jive Enterprise 2.0 Xyleme 65

Jay Cross

MARCH 30, 2010

Working Smarter: Informal Learning in the Cloud by Jay Cross and Friends. One of the most active of these professionals is the prolific Jay Cross. Jay, with his colleagues in the Internet Time Alliance, has recently produced the 2010 version of his “unbook,” Working Smarter: Informal Learning in the Cloud. By Jane Bozarth.

Metrics 43

Metrics Performance Support Internet Twitter 43

Jay Cross

OCTOBER 15, 2009

That lack of clear articulation can create a lot of pressure and/or missed expectations for community managers. The more informal you make it, the more you recognize opportunities to learn. Identify your Cheeseheads — the active folks who make it happen. Important aspect: keep the vertical columns congruent. Vital element.

Community 36

Community Metrics Social Media SAP 36