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4 Essential Employee Satisfaction KPIs To Evaluate Your Microlearning Strategy

Obsidian Learning

This is an easy KPI to track in your LMS. Combining this KPI with pulse surveys and sentiment analysis, however, would provide a more comprehensive view of the learning program’s success. This KPI is determined by sentiment analysis. Sentiment analysis can highlight these issues, opening the door to transparent conversations.

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Customer Education Bracket 2023 – Best of the Best

eLearning 24-7

The majority of people who oversee customer training/education are people in training or have a background in training or education who jumped over to the corporate/association side. Criteria I’m sure plenty of people have different methodologies, and hey, congrats, but this is what I based my analysis on for the bracket.

Metrics 77
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Top 10 Learning Systems for 2021

eLearning 24-7

It is a totally independent analysis. Because of so many segments these days, calling everyone an LMS is no longer accurate. The biggest segment is LMS. Then there are LXPs, again some bolting from the name, and most adding more and more LMS functionality, Learning Platform is another.

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Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

In 2008, independent think tank Institute for the Future published a groundbreaking analysis, “ Engagement Economy: The Future of Massively Scaled Collaboration and Participation.” Note that when evaluating this metric, both the ratio and actual values are important. Need Proven LMS Selection Guidance? 2) Customer Stickiness.

Metrics 72
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Starting a Customer Education Program: What You Should Know

Talented Learning

For example, many SaaS ( Software as a Service ) businesses focus on CAC/LTV ratio — ( Customer Acquisition Cost vs. Customer Lifetime Value ). For example, research from the Technology Services Industry Association (TSIA) found that trained customers are: 68% more likely to use a product more. Need Proven LMS Selection Guidance?

Custom 100
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Get Your Red Hot Skills Functionality

eLearning 24-7

Yes, skill gap analysis existed, from 1999 in fact, after all that was the main premise for an LMS, to identify skill gaps, but the metrics specifically around skill gaps tied to other variables in the system, in a data visualization standpoint that doesn’t look like a bar chart? to the courses/content. Yep, worthless.

Skills 105
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Top 50 Learning Systems for 2020 (Rankings #50 to #40)

eLearning 24-7

A couple of points, before diving in: The analysis was based on an extensive criteria, that will be covered shortly. Thus if you have a system that only targets association, then we deciding who is say the top system in the association market, you wouldn’t place a vendor who focuses only on manufacturing into the same container.