Gong vs. Chorus – How Conversational Intelligence Tools Benefit Bigtincan’s Customers
BigTinCan
SEPTEMBER 1, 2021
Conversational intelligence analyzes both written and verbal communications—emails, texts, sales calls—and aggregates conversational data to establish the company’s weak and strong points. Companies connect their sellers’ calendars to the Gong platform, and the “Gong bot” then jumps in to record, transcribe, and analyze those calls.
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