Company Blog Customer Service Productivity Quality 
eLearning Company
NOVEMBER 30, 2017
The Challenge We Faced We were tasked with developing an eLearning course that would allow customer service center staff to practice conversations with the customers who are not satisfied with the quality of the products received.
Continu
OCTOBER 3, 2018
In fact happy employees are 12 percent more productive than disgruntled ones. Taking the time to grow and recognize your staff will go a long way to achieving their goals and those of the company. Use clearly defined measures such as quality, quantity, cost, timeliness, and frequency of completion. Determine measures.
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