eLearning Company
NOVEMBER 30, 2017
The Challenge We Faced We were tasked with developing an eLearning course that would allow customer service center staff to practice conversations with the customers who are not satisfied with the quality of the products received.
Continu
OCTOBER 3, 2018
Use clearly defined measures such as quality, quantity, cost, timeliness, and frequency of completion. And a good company culture leads to less turnover. Set targeted goals that are achievable, but are not easy to achieve. These clear goals will motivate team members to produce higher levels of performance. Determine measures.
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