Remove Customer Service Remove Information Remove Knowledge Base Remove Software Simulation
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Use Software Simulations To Create A Safe Learning Environment For Employees To Master Company Software

IT Training Department Blog

That’s where software simulations come into play. They revolutionize the way employees learn company software and how easy it is for them to succeed with it. Software simulations are one of the best ways to ensure employees have a safe environment to learn in.

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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. Take a look at why those efforts often fall flat.

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Discover the Power of Training: How User Guides Fall Short Compared to Providing Employees Software Training

IT Training Department Blog

While user guides can provide employees with information when they’re stuck, they cannot truly connect with it and apply it to their job. Training does so much more than simply show employees how to use software. A better way of providing that answer would probably have been a helpful article in a knowledge base.

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10 Training Tracking Tool Options To Boost Team Learning

Continu

Besides using Continu as an LMS, the platform is also a knowledge base or Intranet system which helps cut company costs and save time. Noted customers. Subscription-based. Request a demo for more information. Provides quizzes, assessments, and software simulations. Blackboard Learn. Integrations.

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The 10 Best MindTickle Alternatives

Continu

Besides using Continu as an LMS, the platform is also a knowledge base or Intranet system which helps cut company costs and save time. Noted customers. Subscription based. Request a demo for more information. Provides quizzes, assessments, and software simulations. Notable customers.

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The Top 5 Best Bridge LMS Alternatives

Continu

Your learning platform is a crucial component of your employee development program and you want to make the most informed decision. We can usually get the information we want but not always the easiest to get to.”. Noted customers. Subscription-based. Request a demo for more information. Blackboard Learn.