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Customer Service Mediocrity – Part II – Who’s Getting It Right

Jigsaw Interactive

Customer service might look different between industries depending on the nature of goods and services they offer. Some customer service values are universal. We’ll look at this by comparing and contrasting three highly-rated customer service US companies with three who have received among the poorest ratings.

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The Power of Your Network | Social Learning Blog

Dashe & Thomson

People in your network become the portals to knowledge, opportunity, and information you might not find on your own. Some of my photography can be seen in local art galleries and online through National Geographic image stock. From the business perspective, however, networking isn’t only helpful, it is mandatory. Properly d.

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Make Learning An Experience. Blend It! | Social Learning Blog

Dashe & Thomson

While some activities such as breakout groups, team presentations, and in-depth case studies are still good ways to encourage collaboration in the learning environment, incorporate new activities which support technology integration and social learning such as a team blog or web-based project portal. Creativity is a collaborative process!

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Top 10 Employee Training Tools

ProProfs

50 active users, 1 portal. Customization. Personalized learner portals. Custom certificates. Utilize a well-stocked library of 100+ professionally designed and customizable courses and templates. It is easy to use as it’s been designed, keeping in mind the learning experience of employees, customers, and partners.

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10 Best eLearning Authoring Tools

ProProfs

Translation & Localization. Library of Stock Buttons. Localization. Gomo relies on HTML5 and other web technologies to create custom courses that work effortlessly on any device. It also has multi-language support and localization features to cater to a global network of learners. Localized Content.