Tony Karrer

JULY 21, 2010

In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. This is in process. I’ll also reach out via twitter.

Forum 115

Forum Social Networks Discussion Case Study 115

Tony Karrer

MARCH 3, 2008

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. 20,000 wikis with more than 100,000 users.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

Jay Cross

MARCH 2, 2012

To be successful, a social business’s learning function must break out of the training department and spread throughout the organizational infrastructure. Installing social network software and encouraging people to exploit their connections is only the beginning. This takes more than access to social networks, blogs, and wikis.

Social Networks 61

Social Networks Social Business Wiki 61

Jay Cross

AUGUST 31, 2012

In its place enters social and informal learning hubs like on-demand content, live online discussions, wikis and forums, and searchable content archives. That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. Salesforce.com’s social network application was inspired by Facebook.

Social Networks 76

Social Networks Collaboration Collaborative Learning Diversity Training 76

Jay Cross

MAY 26, 2015

It goes by many names, from Enterprise 2.0 Job aids, bookmarks, FAQs, aggregation, curation. Wiki, inhouse YouTube, internet. Enterprise social network. Little wonder that the training department is underperforming: they only touch a minority of employees, most of them newcomers. Peer learning.

Metrics 36

Metrics Compliance Training Social Networks Wiki 36