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Lurking is Not a Static State

ID Reflections

Let them figure out the value they would want to get from it is probably as good as it gets in order to allow for knowledge workers to understand how, when, why and what to contribute, whenever they may be ready. The perceived expertise level of the others in the community (if I am out of my depth, I may just lurk).

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Thomas Davenport and Blogging - He is Wrong!

Tony Karrer

I've been slowly making my way through Thomas Davenport's book Thinking for a Living - How to Get Better Performance and Results from Knowledge Workers. He even discusses the use of social software. it becomes a wonderful resource for any organization to leverage as part of larger knowledge management solutions.

Blogging 100
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Success Formula for Discussion Forums in Financial Services

Tony Karrer

In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. This is in process. I’ll also reach out via twitter.

Forum 115
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2008 2009

Tony Karrer

Strategy (15) PWLE Not PLE - Knowledge Work Not Separate from Learning (15) Corporate Social Bookmarking Tools (14) Corporate Learning Long Tail and Attention Crisis (13) Test SCORM Courses with an LMS (13) 90-9-1 Rule aka 1% Rule in Collaborative Environments (13) Social Conference Tools - Expect Poor Results (13) Instruction eLearning 2.0

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Profiles, expertise locators.