Remove Liability Remove Metrics Remove Organizational Learning Remove Reputation
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Measure what’s important

Jay Cross

assets less liabilities on its balance sheet) is $75 billion. Indeed, if you took away the knowledge in Googlers’ heads, the company’s reputation and relationships, and its secret sauce, you wouldn’t have much left. . Just Jay Metrics of organizational learning' Take Google as an example.

Metrics 59
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An email of complaint sent to Air India

Jay Cross

In this regard we regret that we are unable to accept liability for compensation,refund, damages, inconvenience, stress, or consequential losses, arising from this delayed flight but, would be pleased to confirm the same to your travel insurance company, if desired by you. It gives all of us a BAD reputation. License.

Classes 36
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An email of complaint sent to Air India

Jay Cross

In this regard we regret that we are unable to accept liability for compensation,refund, damages, inconvenience, stress, or consequential losses, arising from this delayed flight but, would be pleased to confirm the same to your travel insurance company, if desired by you. It gives all of us a BAD reputation. License.

Classes 36