Living in Learning

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From Workflow Documentation Springs Exemplary Performance

Living in Learning

moment of need deployment enterprise systems EPS implementation simulations' While that sounds like a contradiction in terms, it […]. AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support adoption agile.

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Work Context Is Ground Zero for Expanded Role of Training

Living in Learning

How many impactful customer complaints are resolved in training role-plays or simulations?" How many process decisions by managers prevent creation of material waste while taking an on-line training course?

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The Art of Training People and Bears Using a Learning Continuum

Living in Learning

If we had introduced how to use a global position system in the classroom (during the Deploy phase) in experiential, berry-finding simulations with the appropriate Performer Support Objects (PSOs) – job aids – this bear’s productivity would triple. One could argue that this may be a little far-fetched, but hear me out. Where would it triple?

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The False Promise of Training as a Driver of Performance

Living in Learning

Our design must consider tactical application in work context conditions beyond what we may be hard-pressed to simulate in the classroom. To cover those unplanned moments of learning need, our jobs extend beyond the training role to that of supporting informal learning downstream from formal classroom or online transactions.

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The Learning Continuum – Using the PDR Design Model

Living in Learning

Emphasis can now be hands-on, practice in a safe environment, simulations, and all things experiential. If the Prepare phase is successful, we have already covered much of the theory, fact, and definitions that no longer need classroom or online learning time when we move to Deploy.