SmartBuilder
SEPTEMBER 27, 2021
There’s a good deal of buzz about using games and gamification to make elearning more fun and engaging. But how do you design an elearning game that goes beyond fact-based recall to have a deeper impact on your organization? Let’s take a look at an elearning game that SmartBuilder’s sister company, Plum eLearning, developed for our partners at Google.
SmartBuilder
NOVEMBER 25, 2020
Make your virtual Thanksgiving a little more fun, and funny, with our Thanksgiving Bingo game! Just give the game link to each person who attends your family’s Zoom/webmeeting and see who gets to Bingo first! Feel free to download the source file and customize the text or graphics. To change the text, scroll down below the page and you’ll see a text object labelled “options text”.
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SmartBuilder
NOVEMBER 21, 2019
There’s a cool new elearning example on our website using interactive video. The video shows a customer looking for help in a hardware store. The learners’ task is to identify where service is lacking. At the end, the learner compares his/her responses with the expert responses. Branching scenario vs. interactive video. A common learning-by-doing approach for customer service training would be a branching scenario where the learner chooses what to ‘say’ at each step.
SmartBuilder
DECEMBER 7, 2018
Have you ever wanted to allow your learners to collaborate or compete within a lesson? Well, thanks to the magic of xAPI and the power of SmartBuilder, now they can. I’ll share an example in a moment, but first, some quick background. I just completed the xAPI Cohort, “a free, vendor-neutral, 12-week learning-by-doing project-based team learning experience about the Experience API.
SmartBuilder
OCTOBER 5, 2018
PART 4 of 4: Create Learning Activities That Work. Recap. Here’s a quick recap of the first three parts of this ‘Challenge’ blog series: 1. THE CHALLENGE: The company has received low grades from their clients for responsiveness to callers whose calls should be escalated. Call center reps aren’t escalating calls to supervisors at the appropriate times. ( Read the full first post ). 2.
SmartBuilder
SEPTEMBER 17, 2018
PART 3 of 4: What Do You Want Learners to DO? Recap. Here’s a quick recap of the first two parts of this ‘Challenge’ blog series: 1. THE CHALLENGE: The company has received low grades from their clients for responsiveness to callers whose calls should be escalated. Call center reps aren’t escalating calls to supervisors at the appropriate times. ( Read the full first post ). 2.
SmartBuilder
AUGUST 17, 2018
PART 2 of 4: Determining the Business Goal. Client. Large financial services company with call centers across the United States. Recap. To refresh your memory about the challenger and the problem, read Design challenge – Part 1 of 4: Meet the Challenger. The first step in our challenge is to identify the business goal. What Is a Business Goal? A business goal describes the result we hope to achieve with our elearning solution; it’s the ‘What’s in it for me?’.
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