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Measure what matters

CLO Magazine

As she took stock of the current state of her team, she realized that they measured very little of their work, and reported nothing to the business. So, as someone steeped in metrics and analysis, she decided her team was going to measure the ROI of the function to prove the value of the function to the company. smile sheets).

Metrics 78
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Correlating skill acquisition with KPIs that matter

CLO Magazine

We can do this by focusing on the higher-level kinds of evaluations — Kirkpatrick model levels three and four, or Thalheimer’s LTEM model levels seven and eight. The answer they get is the set of relevant business results. Relevant business results generally produce trend data. So let’s start with what matters to the higher ups.

Metrics 78
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Impact and ROI of Learning: Worth Pursuing or Not?

CLO Magazine

Instead, they call for showing the alignment of learning to business goals, focusing on easier-to-measure participant reaction, amount learned and application (levels 1, 2 and 3, respectively, of the Kirkpatrick Model/Phillips ROI Methodology) and finally focusing on employee engagement with learning (consumption of learning and completion rates).

ROI 62
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Looking Back and Ahead on the Measurement and Management of L&D

CLO Magazine

On the measurement side, I am thinking of Don Kirkpatrick, who gave us the four levels, and Jack Phillips, who gave us isolated impact for level 4 and ROI for level 5. Like Kirkpatrick and Phillips did for L&D, these thought leaders basically invented measurement for the rest of HR.

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The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

Most of the time, companies collect big data from external sources to help the business serve customers more effectively, become more efficient, and increase profits. For some companies, learning analytics has a ripple effect throughout the business. The Kirkpatrick Evaluation Model. Impact on the Organization.

Analytics 130
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Burgers and Basics

CLO Magazine

I’m not talking about using agile development techniques to design a course or evaluating the success of a program on the Kirkpatrick scale. You’ve done a thorough needs analysis, combed through all the relevant performance data, meticulously surveyed the state of current skills and aligned with critical business priorities.

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Measurement, Meet Management

CLO Magazine

Usually and apparently falsely attributed to management guru Peter Drucker, it nonetheless pops up in management speak and business circles far and wide. Many learning organizations continue to measure outcomes of learning activity and learner satisfaction while neglecting broader business performance results such as sales or product quality.