article thumbnail

Customer Relationship Management (CRM) and Learning Ecosystems

Instancy

Consider adding functionality to your CRM such as marketing automation, online reputation management or the voice of the customer. Learning and information transfer is one of the best ways to get customers who are loyal and engaged with your conversation. Gap analysis is crucial to designing customer education.

Custom 52
article thumbnail

[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

or social learning or more specifically with using social tools to do things like have interesting conversations - what I want to measure is really not at all what is learned. Because, honestly, we don’t care if they learn if they don’t use it for the benefit of the company. Whats interesting to me is that with eLearning 2.0

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SEO for Schools: The Ultimate SEO Guide 2023

Think Orion

Here are some benefits of localized higher education SEO : Targeting local students Enhancing user experience Building Credibility Localizing SEO efforts are more likely to convert into actual customers, build trust, increase visibility, drive quality leads, and increase conversions.

Guide 52
article thumbnail

Co-creation

Jay Cross

reputation management. social network analysis. converse = move with. The “Community&# topic turned out to cover many potential topics: collaboration. learning with peers. social software apps. discussion groups and wikis. Communities of Practice. informal learning. expert locators. corporate culture.

article thumbnail

195 posts about MOOCs

Jay Cross

patterns, social psychology, value network analysis, anthropology, complexity theory, and more. It’s easy enough technically to implement some sort of collaborative filtering or reputation management system, but the result would conflict with the objectives of the design of the MOOC. Recording can improve a bad lecture!