Remove Authoring Tools Remove Customer Service Remove Library Remove Services
article thumbnail

Maximize Your Content Creation Efficiency with These 5 Top Authoring Tools

Hurix Digital

It involves creating eLearning modules, documents, presentations, and interactive elements using the best digital authoring tools. The best eLearning authoring tools support the Sharable Content Object Reference Model (SCORM), which is well integrated with Learning Management Systems (LMS) and can be easily published and distributed.

article thumbnail

10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Course library. Authoring suite.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Customer Service Training Software

Ed App

We’ve compiled a list of customer service training software to give your teams the skills and knowledge to deliver the best customer experience to your customers. These software offer features that can help create and roll out training programs and track progress to check for learning outcomes. Cost: Free.

article thumbnail

10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

article thumbnail

Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

The good news is that call center training software offers a solution. It ensures that agents are well-prepared to deliver the service your customers expect. What is Call Center Training Software? Call center training software empowers companies to develop and provide essential training to their customer-facing employees.

article thumbnail

10 Customer Service Training Topics

Ed App

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

article thumbnail

10 SCORM Authoring Tools

Ed App

SCORM authoring tools allow you to easily craft interactive courses that can be uploaded and managed on any SCORM compliant LMS. Nowadays, there are tons of these tools available online, each with its own distinct features and perks. SCORM Authoring Tool #1 – EdApp. SCORM Authoring Tool #2 – dominKnow.