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10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and provide training and learning resources, they’re handy companions that will contribute to the success of your store. Cost: Available upon request.

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The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives. The result is a lost message, and a lost opportunity.

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10 Top Learning Management Systems (LMS) for Training Employees

Appsembler

10 Top LMS for training employees to empower your employees with the knowledge to do their job. Organizing that knowledge, making it accessible and engaging, and tracking progress are challenges that, if left unsolved, will leave your employees ill-trained.

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10 Training Tracking Tool Options To Boost Team Learning

Continu

If you’re in the market for a new learning software provider, a training tracking tool is a must. We’ve broken these out into categories to more easily digest which of these training tracking tools is the best fit. Continu is a training tracking tool that offers a versatile cloud-based interface. Blackboard Learn.

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10 Talent LMS Alternatives

Ed App

Before you decide on Talent LMS as your organization’s training and development platform, keep in mind that there are other Talent LMS alternatives that can give you more powerful and intuitive features at a fraction of the cost. Based on their results, you can adjust lessons to match your learners’ current training needs. .

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10 SCORM Players

Ed App

SCORM players are nifty tools that allow you to view standalone training content in other applications or learning management systems. With a standardized and consistent format, you can always guarantee compatibility and leverage different unique features of multiple platforms to enrich your training. SCORM Player #1 – EdApp.

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When those not in L&D or Training are overseeing your learning system

eLearning 24-7

What if Mollie, the head of customer service is designated to provide learning to all the employees, because the head of HR just fired err laid off the entire L&D department, including the person overseeing it? Training techniques – that work? She was after all, a former sales rep and had to train new sales people.