How to Measure the Effectiveness of Your Training and Support Content
TechSmith Camtasia
MARCH 16, 2020
This can include already-established metrics such as customer data, employee performance, or — in the case of things that can’t be easily measured — any anecdotal evidence, customer complaints or suggestions, etc. Remember, too, that your business likely tracks a lot of metrics that can be leveraged to measure training effectiveness.
Let's personalize your content