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How to Measure the Effectiveness of Your Training and Support Content

TechSmith Camtasia

This can include already-established metrics such as customer data, employee performance, or — in the case of things that can’t be easily measured — any anecdotal evidence, customer complaints or suggestions, etc. Remember, too, that your business likely tracks a lot of metrics that can be leveraged to measure training effectiveness.

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10 Call Center Training Software

Ed App

Cost: Free. With this platform, you can design scenarios to address your employees’ customer service training metrics. At 999 USD per year, you can only design up to 10 scenarios, which is a pretty small number considering its cost. Cost: Free plan, Paid plans start at 999 USD per year. Cost: Starts at 35 USD per month.

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Ecosystem Mapping: The Secret to Optimizing L&D

Degreed

Business goals and outcomes can change at a dizzying pace, and L&D strategies, tools and solutions can easily fall behind. Identify your business needs and goals and see which are going unmet. You have access to some metrics but not everything. Generally speaking, there are a few common problems to be on the lookout for.

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27 Best Online Learning Platforms (updated 2022)

learnWorlds

LinkedIn Learning which was formerly Lynda.com is an educational platform that offers professional courses in business, technology-related and creative fields in the format of video lessons. Students: It is mostly suited for professionals and businesses looking to train their employees. Pros: No setup cost (for instructors).

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How to Start and Grow a Podcast and Build an Online Course Empire with Joe Casabona

LifterLMS

There are five major roles that go into creating a successful online course business. Chris and Joe talk about these roles and how they apply to running a successful business online. Are they starting freelance businesses? That allows me to focus on the core of my business. Joe runs a podcast called How I Built It.

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Free learning & development webinars for May 2021

Limestone Learning

There’s a good selection this month to get you thinking about the business of learning and development. PT: Building a Culture of Learning Remotely with a Digital Library (Free for ATD members) COVID-19 significantly disrupted business operations, forcing many companies to shift employees to work from home. PT: Work Made Fun Gets Done!

Free 127
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State of the E-Learning Industry 2017

eLearning 24-7

As a whole, business is being generated in all areas, how much is a different story – since it varies by market and by the vendor themselves. You get items such as a course verification tool (ensuring that all coding is correct and your course does not have any errors), create videos tool (example: Camtasia) and the list goes on.