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Customer Education: The Complete Guide For Your Business

LearnUpon

When a customer buys or signs up for your product or service, you both want the same outcome – for them to be successful. Your customer has a problem, and you want to be the solution. How do you help your customers discover you are the solution for them? The answer: customer education.

Guide 67
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What Businesses Can Learn From Nonprofits

The Performance Improvement Blog

All are companies that could have benefited from following the practices of well-run nonprofits. Business tends to rely on money to solve problems and achieve goals. They also “say thanks” by telling customers and donors over and over in different ways that the nonprofit cares about them. Nonprofits have to do it without money.

Business 167
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What corporates can learn from the Top 10 Tools for Learning 2012

Jane Hart

The open source WordPress software is also available to download and install on company servers. This can provide a company blogging facility, and is another way for individuals to “learn out loud” and/or “narrate their work “ (as my ITA colleague, Harold Jarche puts it). 6 - Dropbox. 8 - PowerPoint. 10 - Wikipedia.

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How to Build an Online Learning Sponsorship Program

WBT Systems

They’re the thought leaders who share their wisdom and advice on their company blog, host webinars, speak at conferences, or participate in online communities. Are companies targeted throughout the year by different departments asking them to advertise here, exhibit there, or sponsor this or that?

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Why This? Why Now? “Working Out Loud”

Learning Rebels

Pick a problem project and ask three questions: 1) Where are you stuck? Even just the idea of putting all the projects on the table will lead to discussions, “Hey, I didn’t know you were working on customer service – Sales just asked me for customer behavior data!” With your team: Think group share.

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How your brand affects your learning solution

Growth Engineering

It’s the face you show your customers, the voice you use to address the world and it’s the first thing that comes to mind whenever your company’s name is mentioned. Now imagine a topsy-turvy world in which the system didn’t have any options for custom branding. Your Brand condenses the company’s values.

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Why companies should consider the gamification of work

Matrix

In order to solve a problem, one needs to understand what causes it. The problem is that people job-hop now more than companies were used to a few years ago. What if a web developer could try the “game” of Sales and work to convince customers to buy the product he’s coding? Why employees job-hop.