Infopro Learning

FEBRUARY 25, 2021

They have changed everything from how they handle customer interactions and safety protocols to how their employees work. They are tackling the new challenges created by the disruptive marketplace. What are Learning Administrative Services? Some LMS software even has learning tools that can be used to create courses.

Outsource 322

Outsource Services Benefits Association Learning Management System 322

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

Customer Service 96

Customer Service Services Diversity Training Custom 96

Docebo

APRIL 23, 2020

With a growing list of clients in Europe, including Deliveroo, Heineken, HP, L’Oréal, Revolut, Samsung, and TUV, we will also look to our customers to provide essential advice on their L&D journeys to success. How tech companies in Europe are transforming their customer success. – Optimise sales enablement.

Docebo 130

Docebo Expert Custom Poll 130

Limestone Learning

MAY 3, 2024

Learn and grow this May by participating in a free webinar or two. PT: Top Five Most In-Demand Skills to Future-Proof Your Career and Organization (Free for ATD members) In a rapidly evolving professional landscape, this webinar will focus on the importance of staying ahead by developing key personal and professional skills.

Free 66

Free Compliance Training Develop Kirkpatrick 66

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Arlo Training & Events Software

MAY 19, 2021

But when it comes to crunching a five-day classroom course into shorter live online sessions, creating engaging eLearning modules, designing complementary online resources, and fitting all of the pieces together seamlessly into a blended learning course – that’s where they get stuck. Learning design steps. Opportunities.

Blended Learning 98

Blended Learning Design Blended eLearning Strategy 98

Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

Customer Service 84

Customer Service Services Custom LMS 84

Ed App

OCTOBER 27, 2022

We’ve compiled a list of customer service training software to give your teams the skills and knowledge to deliver the best customer experience to your customers. These software offer features that can help create and roll out training programs and track progress to check for learning outcomes. Cost: Free.

Customer Service 40

Customer Service Services Software Custom 40

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

eLearning Brothers

DECEMBER 11, 2017

These are all questions that are answered by Misty Harding in this webinar recording. In this webinar recording, you’ll learn how you can structure your course to maximize all four of these areas in order to start designing scenarios that mean more to your learner and actually lead to changes in behavior. Custom Solutions.

Create 104

Create Behavior eLearning Tools Custom 104

BrainCert

MARCH 18, 2024

The regular customers aren't just there to drink coffee; they're like a little family. Just like this coffee community, businesses need to create a sense of belonging and connection among their customers. Facilitate Online Courses: Offer online courses related to your product or service. What is a Community?

Community 52

Community Custom LMS Forum 52

Limestone Learning

MARCH 1, 2024

Whether you’re looking to rev up your creativity, level up your business practices or just soak up some new knowledge, this month’s crop of webinars has everything you need to get started. Effective adoption of accessibility tools and best practices for creating accessible content. Leap into spring with some new, no-cost learning.

Free 52

Free Diversity Training Develop Authoring Tools 52

Limestone Learning

JULY 3, 2023

If time is short but you have a spare hour, why not spend it on a free webinar, where you can focus on personal development and productivity? In this webinar, Destery Hildenbrand, XR Solution Architect at Intellezy, will explain what virtual reality is and how it fits into your learning technology landscape.

Diversity Training 118

Diversity Training Free Develop Blended Learning 118

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

Customer Service 52

Customer Service Services Diversity Training Custom 52

learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. You want to provide real value that leaves a lasting impact. So, how do you do it?

Custom 52

Custom Case Study Education Create 52

ansrsource - Accelerating Better Ways to Learn!

AUGUST 3, 2023

Our unwavering dedication to this mission has once again earned us a prestigious accolade: for the second year in a row, we have earned a spot on Training Industry ’s 2023 Learning Services Watch List. About ansrsource ansr source designs, develops, and delivers customized learning experiences with speed, scale, and sophistication.

Services 96

Services Training Train Innovation 96

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Limestone Learning

AUGUST 27, 2021

If you’re not too busy stowing the camping gear in the garage or looking for deals on school supplies — and if you’d just like to sit down and listen to someone else offer tips and tricks for work success — why not take a time-out with a free webinar or two? September is packed with interesting events. Tuesday, September 7, 2021, 11 a.m.–12

Free 131

Free Brandon Hall Diversity Training Develop 131

Limestone Learning

JULY 28, 2021

If you’re at a loss as to how to get everything you want out of summer and still be productive, you might find some inspiration in a free webinar or two. This dynamic and interactive webinar will give you the foundation for building a customized skills strategy that aligns to your mission and people strategies. Check them out!

Virtual Classroom 138

Virtual Classroom Diversity Training Free Authoring Tools 138

Limestone Learning

DECEMBER 30, 2020

With that, here’s January’s round-up of free webinars to get you thinking for 2021. PT: Articulate Storyline: Creating, Saving, and Sharing Custom Players There are many variations in customizing the Player in Articulate Storyline. A little inspiration always helps. Tuesday, January 5, 2021, 11 a.m.–12

Brandon Hall 140

Brandon Hall Free Diversity Training Compliance Training 140

Limestone Learning

SEPTEMBER 30, 2022

Fall is a great time to put on some socks and do indoor things — like enjoying a free webinar! PT: How to Create a Proactive Retention Strategy to Keep Your Employees Join Dr. Bob Nelson, President of Nelson Motivation Inc., Monday, October 3, 2022, 12 p.m.–1 In this session, Dr. Sheila B. Wednesday, October 5, 2022, 11 a.m.–12

Free 109

Free Brandon Hall Diversity Training Develop 109

Webanywhere

APRIL 22, 2023

Customers have more choices than ever before. As a result, companies are constantly searching for ways to differentiate themselves and create a competitive advantage. In this blog, we will explore the benefits of setting up a customer university and why you should consider doing the same.

Custom 52

Custom Metrics Brandon Hall Social Media 52

Limestone Learning

NOVEMBER 30, 2021

Put on your ugliest Christmas sweater, pour yourself a beverage and browse through this month’s list of free webinars. You may pick up some good ideas for finishing out the year, and a one-hour webinar can be a nice change of pace. One answer is to build a high-quality customer learning community.

Free 123

Free Brandon Hall Authoring Tools Compliance Training 123

Matrix

OCTOBER 5, 2022

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

Blended Learning 73

Blended Learning Custom Benefits Create 73

Limestone Learning

JULY 31, 2023

But if you do have an hour or so to devote to learning, why not check out a free webinar? This technology can dramatically affect how you create and assign training, revolutionizing how skills are acquired. If you’re already juggling work and play, “sun time” and “shade time,” spare time is probably not abundant.

Free 77

Free Diversity Training Compliance Training Authoring Tools 77

STRIVR

NOVEMBER 8, 2021

At its core, the hospitality industry is centered on customer service. It is the key to success, and customer interaction training is a critical part of the hospitality world for both new and existing employees. Your customer interaction training must be tied to your overall business strategy.

Custom 102

Custom Customer Service Virtual World Services 102

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

Performance Support 93

Performance Support Support Teams Custom 93

LearnDash

SEPTEMBER 26, 2023

Incorporating memberships into your existing business can transform the entire experience for you and your customers. Let’s dive into five of the ways you can amplify your business with memberships so you and your customers can reap the rewards. What can you offer at a premium on top of your regular product or service?

Business 204

Business Community Association LMS Association Learning Management System 204

TalentLMS

JANUARY 28, 2022

In the past, maintaining a good relationship with customers was simple. But the importance of building relationships with customers is as strong today as ever. Why building your relationship with customers matters. The most obvious reason to establish connections with those you serve is to promote customer loyalty.

Custom 98

Custom Customer Service Trust Sales 98

Limestone Learning

JULY 28, 2022

One way is to carve out an hour and attend a free webinar. Customize and personalize training. Speaker, Educator and Consultant at Custom Professional Learning LLC, will provide a brief overview of five phases of program evaluation. And it’s just getting busier. August has a good lineup! Tuesday, August 2, 2022, 8 a.m.–9

Diversity Training 101

Diversity Training Free Compliance Training Brandon Hall 101

Limestone Learning

SEPTEMBER 30, 2021

But that doesn’t mean you can’t spend a strategic hour attending a webinar, right? The October crop of free webinars is always fun, and even if you’re a vampire, you don’t need a formal invitation. Common materials and tools used to create a training course. The year is rushing by, and maybe even speeding up.

Free 137

Free Diversity Training Compliance Training Brandon Hall 137

TOPYX LMS

JANUARY 7, 2020

Customer training isn’t just for tech companies. Manufacturers, in particular, have a lot to gain by prioritizing customer training. P&G’s training serves its current customers and attracts new ones, as well. 1 The online university features product training as well as practical cleaning tutorials.

Custom 130

Custom Companies Tutorial Training 130

Limestone Learning

OCTOBER 31, 2022

If you need some ideas, why not check out one of the free webinars being offered this month — it may just give you the boost you need to finish out the year on a high note. In this webinar, with Marjorie Mauldin, President of Executive Forum, you’ll learn to: Assess feedback skills and recognize the role of feedback in continual improvement.

Free 97

Free Compliance Training Develop Brandon Hall 97

Wahoo Learning

MARCH 16, 2023

B2B companies that invest in customer training programs have 24% higher profit margins than those that don’t. This shows that customer training is not just a nice-to-have, but a critical element in driving business success. What is Customer Training? According to a report by Training Industry, Inc.,

Custom 52

Custom Training Train Learning Objects 52

Limestone Learning

JANUARY 3, 2022

That’s why a free webinar can be so useful. Creating a plan for yourself, personally and professionally, is essential for managing a successful career and life. What’s your definition of success, and how do you ensure you create and follow your path to success? During this webinar, hosted by Rita Allen, President of Rita B.

Free 116

Free Authoring Tools Develop Brandon Hall 116

Limestone Learning

OCTOBER 28, 2020

If you’re seeking some motivation, look no further than this selection of free webinars for November. This session, hosted by Ethan Edwards, Dean and Senior Instructional Strategist at Allen Academy, is an introduction to design elements that create meaningful interactions. Tuesday, Nov. 3, 2020, 8 a.m.–9 Thursday, Nov. Thursday, Nov.

Free 135

Free Diversity Training Compliance Training Blended Learning 135

Limestone Learning

MAY 31, 2022

Why not wrap up spring with a free webinar or two? In this webinar, your hosts, Laura Walker, Talent and Development Specialist at Hemsley Fraser, and Rita Sookrit, Vice President of Solutions Architect at Hemsley Fraser, will share key insights on how to revitalize your L&D strategy with nine factors that drive an agile talent agenda.

Free 106

Free Blended Learning Brandon Hall Develop 106