Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419

Services Management Agile Reputation Management 419

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

Instancy

MARCH 5, 2020

A customer relationship management (CRM) solution tracks your customer base. It tracks customer experience by channels and touchpoints. When combined with a business intelligence tool, you get a great insight into your customer or prospect. Engaged learners equal engaged customers. Build brand loyalty.

Custom 52

Custom Management Learning Objects Reputation Management 52

KnowledgeCity

JANUARY 16, 2019

Handling customer complaints can be a drag. More than half of the time, those customers will do business with you again if you work with them to solve the problem. In fact, if you respond quickly to clear up the issue, nearly all customers will come back to you. 7 Steps for Effectively Handling Customer Complaints.

Custom 65

Custom Effectiveness Reputation Customer Service 65

OpenSesame

JUNE 15, 2021

According to wikipedia, a supplier diversity program is a proactive program that encourages the procurement of goods and services from businesses owned by a diverse cross-section of different groups of people, including (but not limited to) minorities, women, the disabled, the LGBTQIA+ community, and veterans. Enhance your brand reputation.

Diversity Training 94

Diversity Training Reputation Reputation Management Wikipedia 94

CLO Magazine

MAY 30, 2017

Doing that requires three things: Creating genuine inclusive environments where leaders allow employees and customers to influence the future. Inclusive leadership is about fostering an environment where all people, including leaders, are growing and evolving together.

Strategy 73

Strategy Leadership Metrics Reputation Management 73

Tony Karrer

APRIL 15, 2009

A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Pretty soon, well also see the advent of reputation management, auto-generated ONA maps, and new reports on stuff like sentiment analysis, key influencers, and "hot" topics.

Blended Learning 105

Blended Learning Social Learning Social Technology 105