Ed App

FEBRUARY 17, 2022

However, it doesn’t support SCORM files or other eLearning formats, which can be a deal-breaker for those with existing content on other top training portals. Learners also have access to a personalized portal that shows their badges, certificates, leaderboard ranks, checklists, assigned courses, and upcoming training sessions.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

LearnUpon

FEBRUARY 20, 2018

Thanks to the ease of use and expert customer support, Phalcon launched two successful learning tracks. One of the reasons we chose LearnUpon was the clear evidence of focus on customer service – actually the best I’ve seen in this line of business , and I’m very impressed with your responsiveness.”.

LMS 41

LMS Diversity Training Portal Training 41

Ed App

OCTOBER 11, 2021

Learners also have access to a personalized portal that shows their badges, certificates, leaderboard ranks, checklists, assigned courses, and upcoming training sessions. Highlights: Course authoring suite, personalized learner portal, gamification, leaderboards, virtual classroom, custom reports. Cost: Get a quote.

Alternatives 40

Alternatives Articulate Virtual Classroom Authoring Tools 40

WalkMe Training Station

JUNE 25, 2015

This is one of the most powerful tools that all companies, ranging from small to large corporate can use to offer exceptional assisted-service and self-service to their stakeholders through a knowledge base, community and case management. Novo Knowledge-Base Software. IntelliResponse Virtual Agent.

Knowledge Management 40

Knowledge Management Knowledge Wiki Tools 40

Paradiso Solutions

FEBRUARY 16, 2024

Northpass, previously known as SchoolKeep, is not just a Learning Management System; it’s also designed to help with customer onboarding. With this tool, you can create courses quickly (if you’re skilled at coding), improve online learning experiences, and build a knowledge base.

Alternatives 52

Alternatives LMS Diversity Training Blended Learning 52

Ed App

FEBRUARY 22, 2022

To build a course, simply choose from over a hundred ready-made templates, add your own videos, images, or text, and customize learning materials according to your company’s brand guidelines. Personalized learner portal. Cost: Available upon request. Key features: Editable course templates. Course library. Quiz maker. Analytics tool.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

WhatFix

FEBRUARY 2, 2023

Basic employee training and a shared knowledge base or internal wiki is no longer enough to fulfill your employees learning needs. To make sure their partners deliver the best customer service, the manufacturer has implemented a learning management system (LMS) to educate internal employees and external representatives.

Examples 52

Examples Strategy Program IBM 52

IT Training Department Blog

MAY 15, 2023

A better way of providing that answer would probably have been a helpful article in a knowledge base. Let’s say you’re a customer service representative who must learn how to use new customer relationship management (CRM) software. This could be an email address, help portal, or whatever.

Software 52

Software Guide Simulations Providers 52

eLearning 24-7

APRIL 17, 2013

Skinning for additional portals/tenants, etc. Books written on the subject of listening, effective tech support, sales training, sales support and service and great customer service. What items fail to appear often when people post or tell you about their pricing? Removing their name from the platform. 2 Not listening.

LMS 79

LMS vendor Issue Sales 79

ProProfs

JANUARY 6, 2022

50 active users, 1 portal. Customization. Personalized learner portals. Custom certificates. DAPs use walk-throughs, self-help knowledge bases, and videos to onboard learners to a new platform. Internal Knowledge Base. Knowledge base. Learning Portals. White-labeling.

Authoring Tools 52

Authoring Tools Compliance Training Diversity Training Tools 52

Appsembler

FEBRUARY 9, 2024

This consistency ensures that everyone receives standardized, high-quality training, fostering a cohesive organizational culture and knowledge base across diverse teams or locations. In-platform customer service : Appsembler distinguishes itself by providing seamless and responsive in-platform customer service.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Platform 52

Xyleme

JANUARY 11, 2024

MadCap Software, through innovative tools such as the cloud-based MadCap Central, MadCap IXIA CCMS, and MadCap Flare , has revolutionized how organizations produce, manage, and deliver technical documentation. Leveraging these tools, businesses can easily churn out support portals, procedure manuals, knowledge bases, and much more.

Xyleme 59

Xyleme Authoring Tools Software LCMS 59

Hurix Digital

JULY 6, 2023

Customer service has also been rated highly, which allows users to enhance their decision-making and provide service expertise to their customers. It can be integrated with highly advanced services and platforms like Google Drive, Outlook, Jira, Dropbox, ChatGPT, etc.

Comparison 52

Comparison Platform Tools Server 52

learnWorlds

DECEMBER 1, 2023

Question and Answer Platforms Question and answer platforms are tailored for knowledge-sharing, troubleshooting, and expertise recognition. Platforms like Quora provide a space for users to pose questions, receive answers, and contribute to a community-driven knowledge base. Review from Capterra : ‘The custom service team is ON!

Community 105

Community Social Networks Platform Forum 105

gomo learning

NOVEMBER 28, 2019

Simon: I see it as being like the glue or interface between the internal teams here at gomo and you—our customers. My goal is to support the process of moving our customers towards your ever-evolving desired outcome, whilst maintaining excellent customer service. Q: A lot of your work is focused on platform enhancements.

Voice 52

Voice Custom Management Blended Learning 52

learnWorlds

MARCH 21, 2023

Teachable Pricing Teachable has the following pricing options: Free plan: $0/month (limited functionality and $1 + 10% per transaction) Basic plan: $59/month (plus a 5% transaction fee) Pro plan: $159/month Business plan: Customized pricing *Pricing information retrieved from Teachable on March 21, 2023. Podia Reviews Podia is rated 4.8

Comparison 98

Comparison Diversity Training Platform Authoring Tools 98

PlatCore

APRIL 24, 2017

Enhance customer service by providing a complete view of employee training records integrated with your support systems. The LMS application can deliver custom content such as videos, knowledge base articles, quizzes, or other prebuilt content.

LMS 45

LMS Learning Management System Platform System 45

LifterLMS

SEPTEMBER 17, 2020

And I only expected that if I set up a customer service line, that they were only going to respond through the customer service line. Angela Brown: And I remember even in the beginning, setting up the WooCommerce plugins and stuff before LifterLMS had its own membership portal.

Site 145

Site YouTube Podcasts Podcaster 145

Paradiso Solutions

APRIL 6, 2022

The following digital transformations may be used to improve the learner/member experience: Flexible course structure to allow members to learn from any device ( mobile learning LMS or through a web portal), anytime. Aspirants differ in terms of their knowledge base , talent, or experience, as well as the length of time they spend learning.

Association Learning Management System 52

Association Learning Management System Association LMS Association Blended Learning 52

Continu

JUNE 26, 2019

Besides using Continu as an LMS, the platform is also a knowledge base or Intranet system which helps cut company costs and save time. Docebo’s system is intuitive and very user-friendly with a helpful customer service function to get up and running quickly. Docebo LMS. iSpring Learn.

Enterprise 40

Enterprise LMS Compliance Training Business 40