Upside Learning

JANUARY 3, 2012

Couple of ideas pop into my mind right away about how technology like Siri could help learning – first, to function as an effective search agent within corporate CMS and KM solutions. This can be especially useful for knowledge workers responding to customers or critical situations that require accurate information.

KM 214

KM Apple iPhone Knowledge Worker 214

Tony Karrer

MARCH 16, 2009

The Big Question this month is Workplace Learning in 10 Years : If you peer inside an organization in 10 years time and you look at how workplace learning is being supported by that organization, what will you see? What will the mix of Push vs. Pull Learning; Formal vs. Informal supported by the organization? What are they doing?

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

ID Reflections

JULY 20, 2011

Active lurkers also include those people who may visit a customer support community and find a solution to their problem without contributing to the community. Those people derive a lot of value from that community interaction and so does your company since they do not clog up your customer call center. This happens due to various reasons.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

Tony Karrer

MAY 13, 2009

In prior posts she identifies the following elements as being needed for informal learning strategy to be effective in the workplace: Motivation for learning. I completely agree with Catherine that we need to be thinking about how learners can get support for dealing with the complexities of informal learning.

Coaching 103

Coaching Online Long Tail Knowledge Worker 103