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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. The support section of the site did list the error codes, but numerically, not by icon. Put information in the world! And, as always, the text.

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Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. How do you make information available at the right time? Also, what is the right information at this time? If folks need access to specifics with broad amounts of information, we might use a ‘lookup’ solution.

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. Even though I knew the route like the back of my hand, my GPS was there to inform me of traffic, accidents, construction, and other time wasting events. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support?

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Implementing Performance Support Systems for Enhanced Job Performance

eLearning Company

Understanding Performance Support Systems Performance Support Systems (PSS) can be described as digitized systems or any tool designed to improve human performance by providing just-in-time training, information access, and task guidance at the moment of need.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Strategic Use of Music to Support Learning

Learningtogo

Strategic Use of Music to Support Learning. Since these areas are also known to play a role in memory and recall, it’s not a big leap to conclude that music can support or even accelerate the learning process. Many recent studies confirm that students who take formal musical training perform better in math and language subjects.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.