Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. A course can include on the job learning, coaching, performance support tools, in other words, the whole shebang.” Use Both Courses and Performance Support.

What Is Performance Support?

eLearning Industry

Performance support is a relatively new concept, but its application is familiar and it all has to do with memory. Employee Performance Performance Support Performance Support Implementation Performance Support ToolsIt helps bridge the gap and digitize tribal knowledge while offering a platform to implement a culture of continuous improvement. This post was first published on eLearning Industry.

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Myths, Monsters & Performer Support

Living in Learning

The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO

Anatomy of Digital Performance Support (DPS) Integration

Living in Learning

Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support

Developing a Results Driven Curriculum

PA G E 1 0 3 Define the performance goals and. experiences that support and enable change in service. Define the performance goals and barriers. performance goals and any barriers that need to be. support staff from around the world. needed to support that process.

Designing a Performance Support Program for a Global BFSI Leader

Infopro Learning

They understand that for real change to occur learning must be a continuous process and in order for that to happen, they need performance support to help facilitate the transfer to learning. Stage 2 Performance Support System.

5 Performance Support Tips to Beat the Forgetting Curve

Allencomm

Learn how to overcome the Ebbinghaus Curve and help employees retain more of what they learn with performance support tools. The post 5 Performance Support Tips to Beat the Forgetting Curve appeared first on AllenComm.

Should We Create Courses or Just Performance Support?

Experiencing eLearning

This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. A course can include on the job learning, coaching, performance support tools, in other words, the whole shebang.” Use Both Courses and Performance Support.

Embedded Performer Support [EPS] Implies Intentional Design

Living in Learning

The EPS discipline is pushing us [Training] into new territory that expands the scope of our deliverable from a training event transaction to seamless implementation of performer support [PS] assets to be consumed at the point of work. The aggregate of training event assets and activities with PS assets should be designed with the intent to support an ecosystem.

3 Reasons Performance Support Is Vital

eLearning Brothers

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. A printed resource guide is an example of performance support, but so is a detailed how-to video. Why is performance support so important? . Performance support can save money.

Agile Microlearning Explained

further by continuously modifying the training plan to adapt to the performance of the learner. OttoLearn performs continuous assessment through. scaffolding—the framework of supporting and guiding. training plan to adapt to the performance of the learner. Past Performance Accuracy Duration Comparison to. Level for a Concept after each performance, which. COGNITIVE SCIENCE BEHIND OTTOLEARN v1.1

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

5 Ways Performance Support Can Help You Amplify Productivity

Docebo

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Performance support, also known as job guidance, is one such approach that’s gaining traction in L&D circles and it isn’t just a piece of advice about how to carry out a specific job effectively. Five Ways Performance Support Increases Productivity. Performance support and working are one and the same.

Leveraging 70:20:10 with Performance Support

Living in Learning

AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority.

12 Ways to Get the Most Out of Your Authoring Tool

the latest Performance Management Maturity Model. support a worldwide workforce. How Your Learning Performs gomolearning.com @gomolearning 11 1 1 11Track and Analyze Exactly how Your Learning Performs gomolearning.com @gomolearning The vast majority of L&D professionals are looking.

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

Education experts have said for years the important role performance support plays in building competency. Despite the vast evidence, most organizations have made little progress implementing performance support solutions. Often, companies are not sure what performance support is or where to begin. So what is performance support? Performance Supportby Jolene Rowan.

The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

Supporting the Learner-To-Performer Continuum

Living in Learning

Training was never intended to support a Performer in their work context. Training is not designed to be agile enough, or flexible enough to adapt to diverse needs, or accessible enough at the moment of need to support a workforce trying to be resilient and responsive in the pursuit of flawless performance. We are being thrust into an environment where we have an extended mission to satisfy needs of a dynamic learning and support ecosystem.

PERFORMANCE SUPPORT: Questions, Questions & More Questions

Living in Learning

Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support

Embedded Performer Support & Eating the Elephant

Living in Learning

Implementing Embedded Performer Support [EPS] can be as daunting a task as eating an entire elephant. EPSS Learning Ecosystems Performer Support Sustained Capability embedded performance support EPS integrating EPS learning ecosystem performance support performer support performer support objects PSO sustained capability

MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. I have been writing about MOOCs and the characteristics of MOOCs in my last few posts. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC.

Using Bass Ackward Design for Performer Support

Living in Learning

Knowing what to do…and being equipped [supported] to effectively do what needs done. We train the former.and we support the performer on the latter. This distinction becomes a liability when we treat performer support as an add-on to training or as an after-the-fact development cycle rather than including it as part of our core design discipline. Continuous Learning Performer Support ISD LinkedIn performance support performer support PS PSO

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. Enter ‘Embedded Performance Support’ — performance support that is embedded in the business process (and hence the workflow of the employees) that helps make support more efficient and effective.

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Performance Support & “The Art of War”

Living in Learning

Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Training tactics are slowly changing. Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.

PERFORMANCE SUPPORT – Converging Learning with Point-of-Work

Living in Learning

Even with smaller micro-learning objects, agile design, rapid development, and mobile delivery tactics, the solutions remain focused on pushing potential…not performance. 70:20:10 Five Moments of Need learning performance discipline Performance Support xAPI 70-20-10 EPSSA perfect storm of increasing demand to remain competitive and the continuous nature of change have effectively flanked the traditional Training Paradigm. L&D cannot keep pace.

Embedded Performer Support – A New Discipline

Living in Learning

Continuous Learning embedded performance suppport EPS EPSS learning continuum LinkedIn performer support PS PSO work contextWe were eating lunch on a Wednesday when the elevator music was disrupted with an urgent announcement, “This is a code yellow alert – Repeat – This is a code yellow alert!”

POINT-of-WORK: Where to Look for Performance Support ROI

Living in Learning

Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic. We are choosing to adopt a paradigm that is directly aligned and impacted by the speed and the dynamic demands of business performance. Digital Performance Support EPSS Learning Performance Ecosystem Point of Work Assessment #performancesupport #ROI #assessment

#LSCON performance support panel

Challenge to Learn

Panel about performance support. They were in agreement most of the time. it is about changing behavior, in the workplace, by using context and without interfering in the work. Here is my mindmap. e-Learning

Call It Anything But Performance Support

Living in Learning

This is the challenge in front of us when we are trying to successfully position the added value and positive business impacts of Performance Support to an organization comfortably fed by a Training paradigm. It is that Training paradigm that blocks even considering there are other options to drive performance outcomes. 70:20:10 EPSS Learning @ the Point of Work Performer Support Sustained Capability EPS moment of need point of work

Performance Support Boost Employee Productivity

Epilogue Systems Video

If you and your company struggle with retention of new skills and content, then a performance support system might be exactly what you need. In this video, we go over how a performance support system, also called an EPSS , helps eliminate a huge amount of these unnecessary steps. Throughout the video, we talk about how a performance support system helps eliminate wasted time, reduces initial training, and increases organizational productivity.

Performer Support and the Two-Finger Wave

Living in Learning

You might be asking yourself what any of this has to do with performer support. EPSS Performer Support Sustained Capability just in time learning LinkedIn performance support performer support In my current role, I work in a virtual environment that is strategically located between corn and soy beans in the rolling hills of southeastern Indiana.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support support systems (EPSS) were the rage. Performance support was so hot that some gurus and pundits predicted that courses were on their deathbeds.

Performance support-ing learning

Clark Quinn

In a post last week, I mentioned how Gloria Gery’s original vision of performance support not only was supposed to help you in the moment, it was also – at least in principle – of developing you over time. I think of the typical GPS as one of the purest models of performance support: it knows where you’re trying to go (since you tell it), and it helps you every step of the way.

MOOCs and Performance Support

Your Training Edge

A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. Effective performance support is embedded (i.e., Let’s flip the whole dynamic learning and support ecosystem, not just the classroom. ”.