Informal Learning 2.0
AUGUST 7, 2009
Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Corporate approaches to learning have to change, as well. Until the shift from industrial to network dominance, corporations could compensate for crummy learning by hiring experienced people and managing ingenious command-and-control structures. Organizations that don’t learn can’t keep up. It’s learn or die. Increasing customer loyalty though learning.