Facilitating Knowledge Work #wolweek
NOVEMBER 18, 2015
In the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation. This representation emerged from my cogitations, and while it’s not quite right, I thought I’d share it as part of Work Out Loud week.
Personal Learning Knowledge Work Environment
MAY 29, 2007
world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.
PWLE Not PLE - Knowledge Work Not Separate from Learning
FEBRUARY 20, 2008
But, too much structure is not going to work. I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning. Yes, there are times that Knowledge Workers will step away from day-to-day activities to go do developmental learning activities that may not be directly related to their day-to-day knowledge work.
Knowledge Work Types
DECEMBER 2, 2008
Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. One was based on the complexity of the work.
Social Learning in the Workplace 1
The E-Learning Curve
APRIL 19, 2010
I believe that workplace learning is intimately bound within the organisational context: knowledge workers innovate solutions to real-world problems. Tags: e-learning knowledge work Social Constructivism social learning Vygotky workplace learning Social Learning in the Workplace 1 is a post from: E-Learning Curve Blog.
What to Expect from Learning and Development in 2017
JANUARY 11, 2017
With the growing prioritization of competency-based learning, companies can expect more employees in the future to arrive at work with greater variances in their preparedness.
8 Exciting Features of an LMS to Provide Learners a Collaborative Experience [Infographic]
APRIL 10, 2017
In collaborative learning, people gain knowledge working in groups. Several research studies have proven collaborative learning to be very effective as it improves thinking skills and enhances leadership capabilities.
The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession
Performance Learning Productivity
DECEMBER 20, 2013
Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.
APRIL 5, 2016
What I suggested as a response to her question was that individuals and communities would take over responsibility for learning, and work to create environments to support a richer variety of learning. The ability to execute optimally is being increasingly outsourced, as my colleague Harold Jarche aptly points out, and the only real value in the organization is going to come from the knowledge work, the important decisions, that will come from people.
More Curious Learning
JANUARY 12, 2015
First we need to know our stuff, build our knowledge, work up a curiosity and not accept myths as truths – let’s take Learning Styles as an example; find research, find data, read the whitepapers, and draw your own conclusions. Original Post here.
The Importance of Being Agile in a VUCA World
JANUARY 15, 2015
We are well aware that to survive and thrive in the VUCA world, we need to be agile in all respects – in learning, towards change, regarding work as well as life.
Study: Enhanced Employee Development Needed in 2013
DECEMBER 10, 2012
Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. To thrive under these conditions, employees must be immune to the complexities of change, willing to collaborate with a broad range of individuals and be able to apply sound judgment in increasingly knowledge-based roles.
M-learning: What's the big deal?
Clive on Learning
MAY 17, 2012
Another consideration is that more than half the working population do not sit at a desk looking at a computer for most of the day. As Clark says in the summary of the eLearning Guild report: "Mobile learning isn’t about courses, but about using personal digital devices to assist us in performing knowledge work wherever and whenever.”
Wearables in manufacturing training situations
Spark Your Interest
FEBRUARY 19, 2015
I’m curious about this segment, as the majority of applications that are shown for wearables are typically busy professionals who need a watch because they can’t even take the time to look at their phone, but here’s a lot of different types of work out there, and yet the emphasis is often on the knowledge worker. There are things about manufacturing work that sets it apart from knowledge work. Physically demanding work.
Social Media Learning: how to integrate intellectual, working and human capital…
MARCH 10, 2016
Organizations globally, irrespective of size, are concentrating on how to connect intellectual (knowledge), working (money), and human (talent) capital effectively so that efficiency drives growth and brings in economic gains to the stakeholders.
Formal Learning All the Way.Baby
JULY 8, 2010
The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation. Tags: simulations Learning at Work Education There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective.
NOVEMBER 10, 2008
But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work. Certainly our work around Work Literacy is all about concept work and concept workers.
Dilbert Warns Me About Work Literacy
NOVEMBER 16, 2009
Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.
Deeper eLearning Design: Part 6 – Putting It All Together
OCTOBER 8, 2015
The goal of this series is to build upon good implementations of instructional design, and go deeper into the nuances of what makes learning really work. This is then fleshed out with a combination of conversations with a SME and/or a suite of documents and presentations that constitute subject matter knowledge. What this means in practice is we work in teams, developing core elements in conjunction with stakeholders, in tight cycles, testing and elaborating.
Taking Stock and Making Choices: Working from home and other such stuff
AUGUST 28, 2012
Mostly, business as usual at work and crisis situations at home took my time and attention. Because I love what I do (and I am hugely fortunate in that sense), it’s very easy to let my work consume me and my time. Much has been written about priorities and work life balance — especially for women. To strike a work-life balance, work from home as much as possible (most of the time). This taught me a few things about work, technology and myself.
How Elearning can Solve Restaurant Training Challenges
MAY 4, 2016
A proper training program ensures that all employees have knowledge required to perform and excel in their roles. With guests constantly coming in and out, it seems like work is non-stop and opportunities to teach are non existent. Working with Varying Learning Styles.
50 suggestions for implementing 70-20-10
APRIL 6, 2013
Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Knowledge work has evolved into keeping up and taking advantage of connections. He is the world authority on 70:20:10 and these posts draw heavily on his work.).
Learned vs. Learners
DECEMBER 25, 2010
It is now common knowledge that an organization’s ability to innovate is its competitive edge in today’s economy. According to Wikipedia (2007) “…an expert, more generally, is a person with extensive knowledge or ability in a particular area of study.” ~ Building Expertise , Ruth Clark Today, we need experts and in more diverse areas than we even know. This worked wonderfully (when the world was stable and work was routine) till it didn’t anymore.
Learning with e's
JUNE 20, 2013
Such approaches to pedagogy were rooted in the behaviourist model of psychology that privileged expert knowledge and formalised its transmission to novices. However, society moved on, the world of work changed, and the industrialised processes were replaced by knowledge working.
Observations of a Critical Theory newbie
FEBRUARY 1, 2011
It’s human nature to accept knowledge that’s universally propagated. Critical theorists argue that knowledge is shaped by human interests of different kinds, rather than standing ‘objectively’ independent from these interests.. We live in a knowledge economy.
Seven Things I Learned This Year
DECEMBER 14, 2010
What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6) Over the past few years, I spend part of December going back through my blog to recap a bit of what some of the key things I’ve learned over the course of the year.
LinkedIn Guide for Knowledge Workers
JULY 6, 2009
I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. And I consider knowing how to effectively use LinkedIn to be a core Work Literacy. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%. How many of you actively use LinkedIn? Generally down to 10%. How many of you get really high value from LinkedIn? -
Adaptive Thinking, Deliberate Practice, and Complexity
JANUARY 3, 2011
Work vs play : Characteristically, deliberate practice feels more like work and is more effortful than casual performance. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented? In today’s workplace where Knowledge Work is characterized by: Complexity Ambiguity Novelty Diversity (of opinions, people, issues, domains, technology, etc.)
Q&A With Student from King's College
MARCH 22, 2010
The same sort of thing happened when factories were automated and when knowledge work became automated. From time to time, I get questions from students who have an assignment to speak to someone in the field. I think those kinds of assignments are wonderful because they link pre-professionals and people learning about the field with people who have been in the field for a while.
50 suggestions for implementing 70-20-10
FEBRUARY 12, 2013
Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.
Slow Learning – #change11
DECEMBER 3, 2011
Our formal learning approaches too often don’t follow how our brains really work. It’s part of what my colleague Harold Jarche talks about when saying “work is learning and learning is work”, the notion that as organizations start empowering workers to adapt to the increasing complexity, there will be no difference between work and learning, and we’ll have to move away from the ‘event’ model of learning and start integrating learning more closely into our activities.
Social Learning doesn’t mean what you think it does: PART TWO
SEPTEMBER 13, 2011
And that in order stay in tune with new ways of working and learning, the L&D function needs to move from a “Command and Control” approach to one that I called “Encourage and Engage”. As the Learning at Work: Towards More “Expansive” Opportunities , NIACE, 2007 report said.
What’s the future for traditional training departments?
SEPTEMBER 6, 2011
The debate is engaging people in an important discussion about topics that are vital to anyone working in L&D, with participants on both sides making some excellent points. Donna Hamilton points out, “We know that very little of what is taught in the class room ever makes its way into working life. Jane Hart, also arguing in favor, suggests there is a major new role that the traditional training department can play in helping people work and learn in the new social workplace.
The 70:20:10 Model – Today, Tomorrow & Beyond
FEBRUARY 16, 2014
He also knows ‘what works’ in the world of strategic talent. Charles: I see these shifts in learning as being driven not only by re-thinking the process of learning and development and by emerging technologies, but also by fundamental changes in the world of work. Factors such as changing organisational structures and evolving work practices are important drivers. Charles: We now know that people learn more about their work informally than they do formally.