[from gminks] Social Learning Measurement : eLearning Technology
Tony Karrer
APRIL 15, 2009
Do we really believe they will be proxies for effectiveness? However, this metric is far too hard to directly measure and impact and thus we might say that there are intermediate factors such as customer satisfaction (based on surveys), recent contact, staff knowledge, etc. link] At 4/15/2009 12:39:00 PM , Sreya Dutta said.
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