Skilful Minds

APRIL 1, 2011

Back in 2006 I read the following point on Hugh Mcleod's blog, Gapingvoid: "If people like buying your product, it’s because its story helps fill in the narrative gaps in their own lives." 152) rather than the conventional constructs related to demographics.

Social Media 76

Social Media Research Media Social 76

Skilful Minds

NOVEMBER 17, 2011

I recently received an invitation from Mads Soegaard, Editor-in-Chief at Interaction-Design.org to offer those who read this blog an early view of a new chapter on Social Computing in their encyclopedia.

Social 44

Social Write Blog Social Networks Interactive 44

Skilful Minds

DECEMBER 2, 2009

One of the most visited posts on this blog is titled, Empathic Research Methods and Design Strategy. In it I add to points made by Adam Silver, a Strategist at Frog Design, noting that globalization and digitalization in the 1990s resulted in product and service interfaces with more culturally diverse and geographically distributed customers.

Global 61

Global Design Research Market 61

Skilful Minds

MAY 20, 2009

I first took real notice of the term "social business" in a post early this year over at Peter Kim's blog. The concept is discussed by a range of observers interested in the implications of large numbers of people using web 2.o o technologies, especially social media, within corporate enterprises as employees, or outside them as customers.

Open 47

Open Social Organization Business 47