SmartBuilder

AUGUST 17, 2018

PART 2 of 4: Determining the Business Goal. Large financial services company with call centers across the United States. To refresh your memory about the challenger and the problem, read Design challenge – Part 1 of 4: Meet the Challenger. The first step in our challenge is to identify the business goal.

Custom 40

Custom Score Ratio Metrics 40

Infopro Learning

SEPTEMBER 19, 2023

Companies understand that in today’s fast and always-changing business world, it’s really important to help their employees grow and get better at what they do. This method allows for personalized attention, promotes active engagement, and facilitates real-time feedback, making it a timeless and effective approach.

Methods 221

Methods Blended Learning Simulations Training 221

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. Reduced chances of employee errors Every field and job role has its unique set of challenges and requirements.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

SmartBuilder

SEPTEMBER 17, 2018

Here’s a quick recap of the first two parts of this ‘Challenge’ blog series: 1. THE CHALLENGE: The company has received low grades from their clients for responsiveness to callers whose calls should be escalated. Call center reps aren’t escalating calls to supervisors at the appropriate times.

Custom 40

Custom Examples Stock Server 40

SmartBuilder

OCTOBER 5, 2018

Here’s a quick recap of the first three parts of this ‘Challenge’ blog series: 1. THE CHALLENGE: The company has received low grades from their clients for responsiveness to callers whose calls should be escalated. Call center reps aren’t escalating calls to supervisors at the appropriate times.

Custom 40

Custom Summary Ratio Behavior 40

EI Design

OCTOBER 10, 2016

But it’s safe to say that eLearning games are here to stay and people have an unquenchable thirst for knowledge. In this article, I’ll explore what’s to come for game-based eLearning. 8 Point To Consider About The Future Of Game-Based eLearning. Long-Term eLearning Gaming Experiences.

Compliance Training 40

Compliance Training Authoring Tools Games Corporate eLearning 40

EI Design

OCTOBER 10, 2016

But it’s safe to say that eLearning games are here to stay and people have an unquenchable thirst for knowledge. In this article, I’ll explore what’s to come for game-based eLearning. 8 Point To Consider About The Future Of Game-Based eLearning. Long-Term eLearning Gaming Experiences.

Compliance Training 40

Compliance Training Authoring Tools Games Corporate eLearning 40