Business Magazine Metrics Phillips 
Docebo
JUNE 2, 2019
Panel discussion with learning leaders from PPD, Explorance and Verizon and also Patti Phillips from the ROI Institute covering how to measure and demonstrate the value of L&D. Don’t try and find a holistic all-LMS-encompassing metric, but instead, take a micro approach to individual programs and scale from there.
CLO Magazine
APRIL 28, 2020
There are two very significant developments here, each of which will change the way human capital metrics are reported. This standard represents the work of a large, international group of experts who spent three years deciding which human capital metrics (measures) should be collected and reported.
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CLO Magazine
AUGUST 2, 2021
Of the many lessons learned from the unprecedented change, challenges and disruption in the past year and a half, perhaps the most striking is the importance of a robust learning and development strategy that is well-aligned with business needs, especially when those needs change rapidly. A Verizon employee works from their home office.
CLO Magazine
OCTOBER 5, 2018
Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. Liz Wiseman’s “Multipliers: How the Best Leaders Make Everyone Smarter” is being used worldwide to drive business results.
Training Industry
MARCH 21, 2017
The conversation that began with Kirkpatrick and continues with Phillips takes place at virtually every training conference, is represented as an article in almost all training publications and is a topic of debate whenever training professionals meet.
CLO Magazine
APRIL 24, 2017
To keep the relationship friendly: Consider them to be metrics experts. If you are having difficulty securing additional funds for metrics, analytics and measurement, you may have a sympathetic ear because the CFO understands the power of analytics. You’ll find a helpful team who appreciates your efforts to show business value.
CLO Magazine
JUNE 29, 2013
What can I do to finally associate employees attending or consuming one of my training programs — be it instructor-led or virtual — with their ability to truly produce business results? The next fair metric related to training is knowledge gain. But this is where things begin to get tough.
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