Jay Cross

JULY 6, 2009

The occult insignificance of meaningless numbers - Cognitive Edge , May 19, 2009. Ofsted survey – Virtual learning environments: an evaluation of their development in a sample of educational settings - Fortnightly Mailing , January 13, 2009. The Best Way to Change a Corporate Culture - HarvardBusiness.org , June 25, 2009.

Social Networks 43

Social Networks Google Wave Social Network Analysis Twitter 43

Jay Cross

MARCH 14, 2010

The shift from training (we tell you what to learn) to learning (you decide what to learn) increases the scope of the director’s job from classes, workshops, and tests to the broad array of networks, communities, meta-learning, and learning culture. Creating a supportive organizational culture. Conduct a learning culture audit.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

APRIL 16, 2013

Shifts in organizational values and culture require a change management approach, with its stages of anger, denial, bargaining, and acceptance. For example, in-house network might upgrade a course on managing networks to a course on running our network. 3. Create a supportive learning culture. Creating a Learning Culture.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98