Director Innovation Knowledge Work Workshop 
Jay Cross
JULY 4, 2009
Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. My assistants will become the director of sales readiness and the director of competitive advantage, respectively. Friendfeed /jaycross.
Learnnovators
FEBRUARY 16, 2014
ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape.
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Learnnovators
FEBRUARY 17, 2014
ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape.
Jay Cross
MARCH 14, 2010
If you are not fully fluent with terms like revenue, earnings, cost, cash flow, margin, and value, take a look at here and get a friend to explain the workings of the basic business model. An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning.
Jay Cross
FEBRUARY 12, 2013
Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. You have probably implemented classes, workshops, online learning, a measurement system and learning events. Charles is senior director of the Internet Time Alliance. We learn on the job to do the job.
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