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Digitizing Customer Experience: A Roadmap for Digitizing Your Journey

Epilogue Systems

The key differences lie in the mediums and the methods of delivery. The most successful businesses are those that integrate DCX seamlessly with their overall CX strategy, ensuring a holistic and satisfying customer journey, both online and offline. DCX requires a deep understanding of digital channels and how customers use them.

Digital 52
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Your First Digital Steps

CLO Magazine

In many industries, small, incremental changes can often be more practical to accomplish at speed than large, sweeping changes, and the same can be true for learning and development departments that feel stuck in their current training methods. Dusty binders and manuals are a thorn in the heel of many a CLO.

Digital 68
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Optimizing Your Virtual Events: Essential Best Practices

Think Orion

To help you succeed, here are some key best practices of virtual events backed by statistics: Virtual events are cost-effective. Make use of engagement tools For successful virtual event production, you will need to pay close attention to details, whether it is an online or offline event. Source: www.nytimes.com 9. Source: wwd.com 10.

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Free L&D webinars for May 2018

Limestone Learning

L&D can’t prove ROI using the same methods other parts of the business do. For the second year, Training magazine and Wilson Learning Worldwide have teamed up to conduct the Annual Leadership Survey focused on creating effective leaders and preparing the next generation of leaders. Define and measure the impact of these efforts.

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43 Great eLearning Posts and 5 Hot Topics Including Google Buzz and iPad

eLearning Learning Posts

Online Success - a recipe for learners and facilitators - Designed for Learning , February 14, 2010 The benefits of online learning have been long established in the learning industry. New Technology Supporting Informal Learning offers a great “state of the field” analysis of change pressures and tools/methods available as a response.

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Webinar Q&A: Empowering Continuous Learning with the Experience API (xAPI)

Experience API

Dr Kirsty Kitto of Queensland University of Technology is Australia, for example, is working on a tool and recipe to that will scrape data from social media sites and convert it into xAPI statements. xAPI can absolutely be used to measure the effectiveness of different learning paths. Spec Specific. Name of Answerer: Andrew Downes.

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Elearning innovation: examples, tips and technology

Elucidat

Demonstrating how “grown-up games” can be effective learning tools. In this fierce employment landscape, we must exercise responsibility, manage our SMEs, and design only for learning effectiveness.”. It enables the recording, tracking, personalizing and improving of learning activity, both on and offline. Linkedin | Twitter.