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Leadership Development– Strategies to Enhance Remote Workforce Performance

Infopro Learning

It is a wise decision to leverage basic asynchronous communication methods such as sending video recordings, voice notes, emails, forum posts, text messages, etc. Take care of the mental health of your employees so that they can handle their job roles efficiently.

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10 Customer Service Coaching Tools

Ed App

Customer Service Coaching Tool #4 – Zoho Showtime. With Zoho Showtime , coaching your customer service agents is as easy as 1-2-3. Zoho Showtime also has easy-to-use social learning features like an in-app chat, surveys, and whiteboards. Discussion forums. Cost: Starts at 300 USD per month. Key Features: .

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10 Integrated LMS Solutions

Ed App

For seamless collaboration and knowledge sharing among your learners, this integrated LMS solution also offers additional features like a learning community, Q&A forum, centralized knowledge base for FAQs, and how-to manuals. Integrated LMS Solutions #5 – Zoho Showtime. Price: Cost available upon request.

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15 Must-Have Knowledge Sharing Tools

The Training by Nelle Blog | Corporate Training and Consulting

ZOHO Features: Offers a collection of productivity platforms such as writing, presentation, spreadsheet, and sync applications; In-app chat feature, SSL security, Dropbox integration, business reporting, server-recovery integration, website-builders and lots more. Cost: OneDrive for Business OnlinePlan 1 is $5.00 per month for 3 users + 9.50

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13 Call Center Conferences That Will Captivate You in 2019–2020

Continu

The role of the call center is changing. You’ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. Avoiding Burnout in Support Roles. Northeast Contact Center Forum Conference & Expo. There’s no better way to stay informed and learn best practices than by attending a call center conference.

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10 Training Management Software

Ed App

Employees need a proper onboarding process to be able to adjust quickly to their new roles. Discussion forums and virtual classrooms are also used to develop a collaborative learning environment. Training Management Software #5 – Zoho. With Zoho , running and maintaining a mobile workforce is simple and straightforward.

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Top 20 Employee Training Tools

Ed App

This training tool allows your employees to access learning resources even while offline and also comes with a Cloud Roster feature that encourages users to learn what skills they should train for by exploring in-demand skills from specific job roles. Employee Training Tool #14 – Zoho Showtime. Price: Starts at $9 USD/month.