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10 Customer Service Coaching Tools

Ed App

Customer Service Coaching Tool #4 – Zoho Showtime. With Zoho Showtime , coaching your customer service agents is as easy as 1-2-3. Zoho Showtime also has easy-to-use social learning features like an in-app chat, surveys, and whiteboards. Cost: Starts at 300 USD per month. Key Features: . Course tailoring. Certification.

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10 Integrated LMS Solutions

Ed App

Integrated LMS Solutions #5 – Zoho Showtime. Zoho Showtime is a comprehensive training software that can help you run and manage your employee training programs more efficiently. For synchronous online training sessions, you can maximize its virtual classroom. Price: Cost available upon request.

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15 Must-Have Knowledge Sharing Tools

The Training by Nelle Blog | Corporate Training and Consulting

a month/per user for 1TB of storage, desktop synchronization, secured sharing and office integration, but the OnlinePlan 2 offers additional features such as advanced encryption, and eDiscovery. Why You'll Love it: Zoho Showtime is a great option for training with its interactive presentations, polls, surveys and mobile ability.

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13 Call Center Conferences That Will Captivate You in 2019–2020

Continu

The role of the call center is changing. You’ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. Avoiding Burnout in Support Roles. Don’t miss: Out with the Old: Sourcing and Implementing a Flexible Platform to Synchronize Omnichannel Customer Service. Don’t miss: CS Lessons from HR.

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Top 20 Employee Training Tools

Ed App

This training tool allows your employees to access learning resources even while offline and also comes with a Cloud Roster feature that encourages users to learn what skills they should train for by exploring in-demand skills from specific job roles. Employee Training Tool #14 – Zoho Showtime.

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10 Training Management Software

Ed App

Employees need a proper onboarding process to be able to adjust quickly to their new roles. Training Management Software #5 – Zoho. With Zoho , running and maintaining a mobile workforce is simple and straightforward. The videos can be viewed in up to 11 different languages. Features: 3,000+ courses. Quizzes after lessons.