5 Essential Steps to Retain Knowledge When Employees Leave
Capytech
NOVEMBER 3, 2023
We can look to sports and, specifically, rugby to see the importance of cross-skilling. The number 2 position in rugby, known as the hooker, is a highly specialised position. At the Rugby World Cup 2023, South Africa did something different – it cross-trained a non-specialist hooker as cover for this critical position.
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