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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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10 LMS Providers

Ed App

Since you have access to a library of 80+ ready-made interactive templates , you have more time to focus on the content of the relevant courses themselves. You can also explore EdApp’s course library and instantly share timely learning materials for your learners. . Course library. Custom achievements. Microlearning .

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An Introduction to the Enterprise Quiz Builder From ProProfs

ProProfs

You can easily import questions in your quiz using the question library that offers 100,000+ ready-to-use questions across thousands of topics. Use advanced reports and analytics to gain useful insights. The Professional Assessment Library makes it easy to assess employees with different specializations.

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10 Training Record Management Tools

Ed App

Take advantage of EdApp’s massive course library full of high-quality training courses that you can quickly adapt and deliver to your staff through the platform. EdApp’s analytics dashboard will automatically collect all data created by your quizzes, surveys, polls, and courses. Course library. Cost: Free.

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10 Integrated LMS Solutions

Ed App

You don’t even have to start from scratch with its free editable course library, where you can access hundreds of courses that you can edit and customize, or simply deploy to your employees. The tool also features a report and analytics dashboard where you can track all your learners’ responses and performance data. Price: Free.

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Top 10 Higher Education Texting Platforms: 2023 Software Guide

Think Orion

Key features include: AI chatbots Live chat Video Library AI workflows 24/7 accessible Counseling center Multilingual texting Pros : Ocelot offers straightforward documentation and configuration for higher educational institutions. Also, customer support needs to be improved further.

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10 Knowledge Management Software

Ed App

One of its strongest features is its cloud-based SCORM LMS and authoring tool, which allows users to create, customize, and distribute high-quality courses from scratch. On the other hand, its analytics dashboard gives you better insight into your employees’ knowledge retention levels and overall training performance. Cost: Free.