Hurix Digital

JANUARY 29, 2024

In recent years, the Metaverse has been used to describe the evolving landscape of virtual and augmented reality (AR/VR) technologies, fostering immersive and engaging digital realms. Elevating Sales and Customer Service Roles like sales and customer service demand adept communication and strategic thinking.

Collaborative Learning 52

Collaborative Learning Collaboration Diversity Training Simulations 52

Roundtable Learning

FEBRUARY 20, 2020

With the growing interest surrounding virtual and augmented reality technologies within employee training, retail companies are looking to level up their training courses with these technologies. But, is AR (Augmented Reality) and VR (Virtual Reality) always appropriate for retail training?

Augmented Reality 101

Augmented Reality Training Train Customer Service 101

E-Learning Provocateur

APRIL 18, 2016

My all-time favourite example of augmented reality has been reinvented. When I first saw BMW’s augmented reality glasses on YouTube over 8 years ago, I was excited. For years afterwards, augmented reality seemed to be trapped in the mystical realm of what it “could” do in the future.

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Augmented Reality Education Specialist Customer Service 100

Hurix Digital

OCTOBER 18, 2023

Augmented Reality (AR) and Virtual Reality (VR) are not new concepts. AR or augmented reality uses digital information (visual, auditory, and other sensory information) and overlays that into the real world to enhance user experience. But not much is said about what AR & VR in finance has achieved.

Augmented Reality 40

Augmented Reality Simulations Teams Virtual World 40

Integranxt

MARCH 14, 2024

These chatbots deliver instant, tailored responses on a large scale, meeting the rising demands for efficient and individualized customer assistance. The Rise of AI in Customer Service Traditional customer service relied heavily on human-operated call centers, often leading to long wait times and limited availability.

Performance Support 52

Performance Support Support Custom Augmented Reality 52

SweetRush

NOVEMBER 30, 2023

The Bridgestone team’s embrace of gamification, immersive technologies, and innovative mobile learning modalities proves that sales, product, and customer service training can be not only engaging and fun but also a competitive differentiator within a crowded marketplace,” shares SweetRush Solution Architect Danielle Silver.

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Sales Innovation Brandon Hall Program 82

Aptara

SEPTEMBER 27, 2023

Immersive learning combines cutting-edge technologies, such as virtual reality (VR), augmented reality (AR), and gamification , to create engaging and interactive training experiences. In today’s rapidly evolving world, traditional methods of learning are being revolutionized by immersive learning techniques.

Simulations 52

Simulations Technology Augmented Reality Authoring Tools 52

CLO Magazine

SEPTEMBER 27, 2021

But when it comes to virtual reality and augmented reality training, it’s hard to think of a more appropriate use of the term. Augmented reality, which overlays virtual objects onto a real-world environment. Mixed reality, which not only overlays, but anchors virtual objects to the real world.

Augmented Reality 116

Augmented Reality Virtual World Training Train 116

Gyrus

OCTOBER 29, 2018

The companies selected for the Top 20 Gamification List lead the way in engaging learners through innovative techniques, virtual reality, augmented reality, virtual worlds and simulations,” said Ken Taylor, president of Training Industry, Inc. About Gyrus.

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Gamification Industry System Companies 147

Aptara

JUNE 22, 2023

Immersive learning combines cutting-edge technologies, such as virtual reality (VR), augmented reality (AR), and gamification , to create engaging and interactive training experiences. In today’s rapidly evolving world, traditional methods of learning are being revolutionized by immersive learning techniques.

Simulations 52

Simulations Technology Augmented Reality Authoring Tools 52

Paradiso Solutions

OCTOBER 30, 2023

This data helps bank employees make better decisions about customer service. Many customers apply for credit cards through apps, creating much data. Utilize Augmented Reality in Banking Apps In the modern age, technologies like augmented reality (AR) improve customer experiences in many industries, including banking.

LMS 52

LMS Industry Technology Compliance Training 52

E-Learning Provocateur

SEPTEMBER 16, 2012

• customer service. • augmented reality. As in the first volume, my intent is to provoke deeper thinking across a range of e-learning related themes in the workplace, including: • social business. • informal learning. • mobile learning. • microblogging. • data analysis.

Augmented Reality 100

Augmented Reality Customer Service Theory Analysis 100

Brilliant Teams

OCTOBER 4, 2023

Virtual Reality (VR) and Augmented Reality (AR) Immersive gamification takes eLearning to the next level by leveraging technologies like VR and AR. Sales training, customer service training, and compliance training benefit from gamified elements, making learning more enjoyable and effective.

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

Coreaxis

MARCH 30, 2021

Maybe the immersive learning is putting you on a phone call with a virtual client or customer, and you have to work your way through either a customer service complaint or a sales call. Using virtual reality to can literally experience any situation or environment that the programmers have created. Augmented Reality.

Simulations 90

Simulations Augmented Reality Virtual World Camera 90

Kitaboo

APRIL 21, 2023

Provide an Augmented Experience: Using augmented reality means taking customer experience to the next level. With augmented reality enabled mobile device you can show your clients and customers an enhanced view of the product or service. Let’s take the example we started with.

Sales 52

Sales Mobile Augmented Reality Teams 52

Hurix Digital

MARCH 28, 2024

This trend utilizes Natural Language Processing (NLP) intended to deliver enhanced customer service interactions. Augmented Reality (AR) Experiences Augmented Reality (AR) is an interactive experience that has become a prevalent trend lately. AR leverages AI for object recognition and scene understanding.

Voice 40

Voice Website Trends Integrate 40

Cognigix

JULY 20, 2022

The metaverse refers to an online environment where augmented reality and virtual reality can co-exist. Virtual Reality. In augmented reality, objects are created and enhanced with text, graphics, audio and virtual information in real-time. Augmented Reality. billion U.S. billion U.S.

Augmented Reality 52

Augmented Reality Simulations Virtual World Podium 52

Thinkdom

JANUARY 29, 2024

Augmented Reality (AR) and Virtual Reality (VR) in mobile learning Virtual Reality (VR) creates lifelike, 3D worlds using computer technology. By embracing social learning in mobile learning initiatives, organizations can harness the collective wisdom of their workforce, driving innovation and increasing the team spirit.

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Diversity Training Mobile Learning Mobile Corporate eLearning 103

ATD Learning Technologies

AUGUST 1, 2017

Augmented and virtual reality technologies have unique and interesting implications for talent development. For instance, augmented reality has the capability to provide embedded performance support that can assist workers on the job at their moment of need. billion in 2016 to $ 143.3 billion by 2020.

Augmented Reality 65

Augmented Reality Develop Virtual World Customer Service 65

Elucidat

MAY 24, 2023

This type of interactive elearning can be used for everything from safety training to customer service training. Virtual reality is particularly effective for training in high-risk or high-stress environments. Augmented reality Augmented reality involves overlaying digital information in the real world.

Compliance Training 52

Compliance Training Interactive Diversity Training Authoring Tools 52

Nvolve

MARCH 22, 2023

Fortunately, there are key training trends that are positively impacting the industry: Delving into Technology Training During the pandemic, manufacturers were forced to adapt, finding new approaches to solve supply chain, customer service and human resources challenges.

Trends 52

Trends Blended Learning Augmented Reality Training 52

Roundtable Learning

JULY 7, 2020

Here are some examples of training you can incorporate into your onboarding program: Using Virtual Reality To Tour A Sales Floor. Augmented Reality for Product Knowledge. When your customers have questions, you want to make sure that your employees are the product experts. Virtual Reality Retail Soft Skills.

Blended Learning 52

Blended Learning Association Learning Management System Program Case Study 52

Roundtable Learning

JULY 14, 2020

One-way stores can outperform online shopping is through customer service. As a learning and development professional, how can you help your retail employees give unparalleled customer service? Customer Service – from navigating difficult conversations to service with a smile.

Blended Learning 72

Blended Learning Program Learning Objects Develop 72

Roundtable Learning

JULY 24, 2023

eLearning , augmented reality (AR), and virtual reality (VR)). Whether you work in customer service , manufacturing , or healthcare , it’s likely you collaborate with a team, must manage your time wisely, be empathetic for others, and so on.

Skills 52

Skills Custom eLearning Development Blended Learning Augmented Reality 52

CLO Magazine

FEBRUARY 29, 2024

VR and AR for training Virtual reality and augmented reality have become indispensable tools in corporate L&D, offering innovative ways to enhance training experiences.

Simulations 55

Simulations Diversity Training Develop Metrics 55

Brilliant Teams

SEPTEMBER 29, 2023

Virtual Reality (VR) and Augmented Reality (AR) Immersive gamification takes eLearning to the next level by leveraging technologies like VR and AR. Sales training, customer service training, and compliance training benefit from gamified elements, making learning more enjoyable and effective.

Custom eLearning Development 59

Custom eLearning Development Gamification Compliance Training Interactive 59

STRIVR

OCTOBER 24, 2023

Tools like augmented reality (AR) and virtual reality (VR) enable companies to fully immerse and engage learners in highly realistic workplace scenarios to practice specific skills, including both hard and soft skills.

Blended Learning 52

Blended Learning Roles Metrics Augmented Reality 52

Instancy

AUGUST 14, 2023

Integrating augmented reality (AR) into training will heighten engagement and interactivity. VR simulations provide a safe, effective bridge between theory and practice for technical roles, customer service situations or hazardous conditions. Augmented reality integration will take immersive learning to the next level.

Simulations 52

Simulations Effectiveness Diversity Training Augmented Reality 52

Hurix Digital

APRIL 3, 2024

These programs also aim to boost their conceptual understanding of products so that they can determine which best aligns with their customers’ wants. Use AR to Boost Proficiency in Innovative Tools Using Augmented Reality (AR), insurance training programs can transform a learner’s grasping power.

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Program Compliance Training Training Train 40

Kitaboo

FEBRUARY 21, 2024

Cost and Customer Support It is of paramount significance to evaluate the pricing structure of the platform, considering factors such as subscription plans, one-time purchases, trial-free models, and the inclusion of hidden or additional fees.

eBook 59

eBook Authoring Tools Digital Privacy 59

Roundtable Learning

APRIL 22, 2021

By 2030, 23 million jobs worldwide are set to use virtual reality (VR) or augmented reality (AR) for training, meetings, or customer service purposes. At Roundtable Learning, we develop custom VR training programs tailored to an organization’s learning needs.

Examples 98

Examples Simulations Diversity Training Metrics 98

CLO Magazine

JUNE 2, 2023

The growing use of technology across job functions is designed to streamline processes, boost productivity, improve customer service and reduce costs. Unfortunately, it can also discourage job seekers from applying for positions because of concerns that they lack the right tech skills. And it’s not just in tech-specific roles.

Skills 84

Skills Cyber Security Training Augmented Reality Education 84

ATD Learning Technologies

AUGUST 1, 2017

Augmented and virtual reality technologies have unique and interesting implications for talent development. For instance, augmented reality has the capability to provide embedded performance support that can assist workers on the job at their moment of need. billion in 2016 to $ 143.3 billion by 2020.

Augmented Reality 40

Augmented Reality Develop Virtual World Customer Service 40

Knowledge Guru

JANUARY 31, 2018

You depend on training to help your employees make more sales, provide better customer service, avoid regulatory issues, and make fewer mistakes. Organizations expend constant effort to deliver information employees need to know for their jobs. And oftentimes, there’s a lot at stake.

Blended Learning 190

Blended Learning Training Train Augmented Reality 190

JCA Solutions

JANUARY 2, 2019

Your learners are ready for the benefits of Virtual Reality , Augmented Reality , and other new learning technologies in their learning. Augmented Reality. By contrast, Augmented Reality is exactly as the name suggests. Augmented Reality is More Popular. The question is, are you?

Learning Technologies 45

Learning Technologies Augmented Reality Technology Simulations 45

Roundtable Learning

JULY 20, 2021

For example, an employee may work in an entry-level position in customer service and want to become an upper-level manager. By investing in custom ongoing learning activities , your organization can continue to upskill your workforce, introduce relevant concepts, and reinforce new material.

Education 98

Education Organization Culture Virtual World 98

Hurix Digital

OCTOBER 26, 2023

Immersive Training Augmented reality and virtual reality are now paving the way forward for workforce training. This is especially being applied to the customer service industry, where soft skills and patience are extremely important.

Corporate Learning 52

Corporate Learning Trends Corporate eLearning Develop 52