article thumbnail

Top 11 best Call Center Training Software Solutions for Employee Development

Paradiso

Upload media like 360 or 2D videos, images, or audio, add interactions like quizzes, and publish it in a user-friendly SCORM or API format. After sharing your content with learners, you can track their progress through the comprehensive data monitoring dashboard. Brainshark Brainshark is a powerful call center training software.

article thumbnail

10 SuccessFactors LMS Alternatives

Ed App

SumTotal is another great SuccessFactors alternative as it not only focuses on keeping track of your employees but also develops their potential and talent. To check on employee performance, you’ll have access to an analytics dashboard, which can export reports into PDF format. SuccessFactors LMS Alternative #4 – Brainshark.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Customer Service Solutions

Ed App

Axelos offers a range of formats with accredited training providers for ITIL training courses. It also captures and tracks user analytics, allowing customer-facing teams to proactively improve user flows, create better onboarding experiences, and build new help content.

article thumbnail

10 Online HR Software

Ed App

Online HR Software #4 – Brainshark. Brainshark is an HR training platform that can quickly assess performance concerns so that knowledge gaps can be addressed. Brainshark includes a content development tool that can speed up the process of creating courses. Features: Learning materials in different formats.

article thumbnail

10 Training Software

Ed App

Training Software #2 – Brainshark. Brainshark is a training software that can easily diagnose performance issues so you can address knowledge gaps early on. Brainshark also has a content creation tool that can help you author courses faster.

article thumbnail

TOP 360Learning Alternatives

Paradiso Solutions

This platform supports social learning, multimedia, content formats, and more. Tovuti LMS is a cloud-based LMS that provides all the necessary tools to deliver, create and track the learning programs. Brainshark. Brainshark is a user-friendly platform that offers best-of-breed solutions for coaching and training.

article thumbnail

10 Call Center Training Software

Ed App

To create a VR simulation, all you need to do is upload media like 360 or 2D videos, photos, or audio, set up built-in interactions such as quizzes and decision-making tags, and publish it in either a SCORM or API format. Data tracking dashboard. Call Center Training Software #9 – Brainshark. Cost: Request a demo.