eLearningMind

SEPTEMBER 26, 2016

And chances are that calling customer service is the last thing you want to do. In a recent poll, digital consulting firm Accenture found that 89 percent of customers get fed up when having to explain the problem to multiple customer service agents and 83 percent would rather check a company’s website before calling in.

Program 40

Program YouTube Toys Customer Service 40

TechSmith Camtasia

MARCH 13, 2013

View a quick tutorial here >> Favorite Books. And just in case you run out of books to read to the class in March, I polled some TechSmithies to find out what their favorite childhood books were! Here’s what they had to say: Papa, Please Get the Moon for Me by Eric Carle - Marissa, Customer Service.

SnagIt 73

SnagIt TechSmith Poll Write Blog 73

eLearningMind

MAY 17, 2021

For example, between sessions, participants can take quizzes and test out scenarios, while during sessions, instructors can conduct polls and have participants engage with screen sharing, annotations, and chat apps. VILT can also be combined with collaborative tools such as discussion boards and roleplay so the human element isn’t lost.

Sexual Harassment Training 52

Sexual Harassment Training Methods Blended Learning Harassment Training 52

eLearningMind

MAY 17, 2021

For example, between sessions, participants can take quizzes and test out scenarios, while during sessions, instructors can conduct polls and have participants engage with screen sharing, annotations, and chat apps. VILT can also be combined with collaborative tools such as discussion boards and roleplay so the human element isn’t lost.

Sexual Harassment Training 52

Sexual Harassment Training Methods Blended Learning Harassment Training 52

TalentLMS

NOVEMBER 12, 2018

For example, they have the chance to earn an online training certificate by successfully completing the customer service skills course. Conduct online surveys and social media polls to find out how they feel about the onboarding training and what they think is lacking.

Code of Conduct 58

Code of Conduct Compliance Training Tips Online 58

Continu

SEPTEMBER 7, 2018

The instructor then asks a general question or polls the attendees and everyone responds by typing in their answer on their tablet. They can be used as part of your training workshops in sales or customer service scenarios. Or start at YouTube channel and post webinars, presentations, and tutorials.

Blended Learning 67

Blended Learning Blended Case Study Tools 67

eFront

FEBRUARY 7, 2017

As an example, you suspect there may be an issue with the POS tutorial. Online surveys, questionnaires, and polls give you measurable data that is easy to chart and analyze. In fact, you should consider a Learning Management System with custom reports, which help you focus on specific online training challenges.

Evalution 40

Evalution Online Simulations Training 40

learnWorlds

MAY 19, 2020

It comes with automatic webinar recording, a live chat, polls, and surveys that can be sent to attendees during the webinar. It comes with many interactive features to keep your audience engaged including polls, surveys, chat with message translation, screen-sharing, and whiteboard. There is no phone customer service provided.

Comparison 119

Comparison Platform Zoho Guide 119

learnWorlds

DECEMBER 1, 2023

As a powerful AI-powered lightweight learning management system , LearnWorlds comes with a built-in Facebook-like dedicated community page that allows learners to share posts, images, polls, like/react, comment via their timeline, and also follow or mention each other. Review from Capterra : ‘The custom service team is ON!

Community 105

Community Social Networks Platform Forum 105

LifterLMS

MAY 19, 2024

So any course that I would make would likely be based on software like WordPress doing a tutorial. And if someone watches a tutorial on WordPress four years later, they’re going to understand there might be things about this tutorial that are outdated. The actual usage of the tool customer service.

YouTube 92

YouTube Course Online Comparison 92

Elucidat

JANUARY 16, 2019

Tutorials are served up only to those who need it, and those who pass with flying colors can skip other elements of the blend and go straight to the assessment, saving a lot of seat time. 2-minute tutorials. Tutorial: where learners are talked through a theory, process etc. Elearning scenarios. Virtual mentoring/tutoring.

Compliance Training 95

Compliance Training Blended Learning Virtual Classroom Online Learning 95

ProProfs

JANUARY 6, 2022

In addition, you can make learning more engaging by adding various media, quizzes, surveys, polls, and learning paths. – Tutorials on features missing for new users. Excellent customer service. You can achieve better planning, administration, control, and assessment of training through these software solutions.

Authoring Tools 52

Authoring Tools Compliance Training Diversity Training Tools 52

ProProfs

DECEMBER 26, 2022

Check out this quick video tutorial to learn more about the necessary steps for choosing the best test maker software. It lets you create online tests easily with the help of amazing features and customization options in minutes. Helps make classroom learning interesting and fun with polls. + Get Started Free.

Software 52

Software Compliance Training Online Quiz 52

EI Design

SEPTEMBER 20, 2018

You can even include the survey on your website or use social media polls. Or you can use animation software to create an engaging online training tutorial to improve on-the-job performance. For example, a half-hour long webinar about customer service tasks becomes 5 individual microlearning online training assets.

Library 40

Library microlearning Authoring Tools Online 40

Mike Taylor

FEBRUARY 2, 2021

Live streaming meetings or webinars using a custom service — If configured by your account administrator, you can live stream a meeting or webinar to a custom platform like YouTube, Facebook, etc. Audience Engagement & Polling. It offers interactive Q&A, live polls and insights about your audience.

Google Docs 58

Google Docs Authoring Tools Doc PNG 58